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| Thread ID: 45573 | 2004-05-26 09:12:00 | pc will not shut down | Stick (204) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 239485 | 2004-05-26 09:12:00 | I running win 98, the pc will not shut down (turn power off)I can restart no problem. If you "alt" "ctrl" "delete" & end tasks I can shut all down excep "RNAAPP" what is this? May this be the problem? | Stick (204) | ||
| 239486 | 2004-05-26 09:21:00 | RNAAPP (Remote Network Access Application) is a core executable for running Microsoft Windows Dial-Up Networking. It does not close for up to 15 minutes after disconnecting the modem connection, on the basis you might need it again. Unless its damaged it should not cause your hangup though. |
godfather (25) | ||
| 239487 | 2004-05-26 22:32:00 | Hi Stick This Thread (pressf1.pcworld.co.nz) may contain the answer you need. W98 shutdown problems are quite common and this cured mine many moons ago. Cheers Billy 8-{) |
Billy T (70) | ||
| 239488 | 2004-05-26 23:35:00 | If the suggestions already given dont work try this: Shutdown problems can also be caused by rogue programs not closing down properly, sometimes due to a bit of corruption or a dodgy device driver. If you go Start button and Run, and type in msconfig, then click on trhe Startup tab you will see a list of the running programs. To test if any of these are causing the problem, uncheck everything there except System Tray and restart. If the system then shuts down OK it indicates one of those programs is causing the problem. If it does that, you can reinstate the programs one by one, restarting each time until the problem appears. You have then found the program. Then try uninstalling that program completely and re-installing, hopefully the problem may go away. If after unchecking all the programs, Windows still doesnt shut down properly then I'd begin to suspect a hardware fault, possibly faulty memory. |
Terry Porritt (14) | ||
| 239489 | 2004-05-28 08:48:00 | thanks Terry, I unchecked all except system tray & restarted then rechecked and found that IST service had become checked again. Tried to shut down but power would not turn off. Unchecked IST service again and restarted and it became checked again. May this be the problem?? What is IST service? | Stick (204) | ||
| 239490 | 2004-05-28 08:53:00 | Not part of Windows anyway. Go here to get an idea on what it may be: www.kephyr.com Rob |
zqwerty (97) | ||
| 239491 | 2004-05-28 08:56:00 | I am pretty sure it is Spyware, you should probably un-instal it. www.kephyr.com Rob |
zqwerty (97) | ||
| 239492 | 2004-05-28 11:09:00 | Zqwerty has pinned down the IST thing. If you have Adaware or Spybot try running those to see if it can get rid of IST. Adaware and Spybot are on this months May PC World CD. Else follow those steps detailed in zqwerty's link. That IST could well be the rogue program stopping shut down. |
Terry Porritt (14) | ||
| 239493 | 2004-05-28 22:04:00 | I got rid of it manually. Adaware or Spybot would not recognize it. Still working on getting the pc to turn off | Stick (204) | ||
| 239494 | 2004-05-29 02:13:00 | OK, different things are being eliminated. I found theses site amongst many here (inquirer.philly.com) and here (www.wintrouble.net) that give some trouble shooting tips on what to do and look for. Another site suggested that if all the software fixes dont work, then there could be a problem with the power supply (ATX type) |
Terry Porritt (14) | ||
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