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Thread ID: 45778 2004-06-02 11:17:00 Access 200 VBA Help freezes tbacon_nz (865) Press F1
Post ID Timestamp Content User
241220 2004-06-02 11:17:00 When I try to open VBA Help in Access 2000, I get a blank window with "Microsoft Visual Basic Help" in the title bar, but nothing else and which won't respond to anything. All I can do is kill the task. I've tried:

"repairing" Office 2000 - no diff.
Uninstalling and reinstalling the help components of Access - no diff.

The next thing is to un/reinstall Office, but I don't want to do that if I can avoid it.

Any ideas? If anyone can tell me the filename of the Access 2000 VBA help file, I can see if it actually exists.

TIA

Tony Bacon
tbacon_nz (865)
241221 2004-06-02 11:18:00 edit - subject is Access 2000 tbacon_nz (865)
241222 2004-06-02 12:20:00 have you got those help files installed
got add remove applet in control panel high light microsoft office click on button change botton click on add/remove features check (and add) which features you have installed you may not even have vba support in access (installed) I think you will find it in vba help in the area of "office shared features" mines set to install on first use
beama (111)
241223 2004-06-02 12:22:00 shame on me for that last post I should proof read beama (111)
241224 2004-06-02 12:38:00 Well known problem :|

support.microsoft.com
wuppo (41)
241225 2004-06-03 01:18:00 Thanks wuppo, but I think I have a different problem. I applied the fix you pointed me to some time ago, and all the files are in the correct folders.

I did a check, and if I go Help|VBA help I either get the freeze, or sometimes after a very long time, the initial help screen appears. If I click on a keyword in some code and press F1, I (eventually) get the context help. However once that has appeared, the usual help appears more quickly.

I was trying to find out about ADO, and if I put ADO in the index search, I get a list of topics, but when I click one, nothing happens. If I go to the contents, I can't find anything referring to ADO in the methods or properties.

Looks like a missing/corrupted file to me - but what and where?

(sigh) - it also appears to be inconsistent. Just now it worked, then it didn't, then I just got a dialog "unable to diplay help" (not the message in the MS KB article).

Doesn't this sort of stuff drive you nuts?
tbacon_nz (865)
241226 2004-06-03 02:39:00 >>Doesn't this sort of stuff drive you nuts?
Yep.

What version of Windows are you running. Its a long shot, but if you are behind in Service Packs, installing them might help. Have you done a Scandisk and all that jazz, yes, maybe you have a corrupted file.
Dolby Digital (160)
241227 2004-06-03 03:28:00 If only it were so easy! :-(

Windows and Office is all up to date.

No disk errors that I can find, Norton tells me I have no problems.

It has to be some sort of Registry/file link problem. There is an ADO help file in the right place (Ado210.chm) which opens OK if you double-click it directly, but Access obviously can't find it. It has an index to it (entries show up when I index search on ADO), but it can't find the details.

Grrrh!
tbacon_nz (865)
241228 2004-06-03 06:53:00 Can you go into VBA in Excel and see if you can get help up? Aren't Microsoft supposed to support their applications... they can fix it :) Dolby Digital (160)
241229 2004-06-03 06:55:00 Call yourself a programmer, real programmers don't need on-line help :) Dolby Digital (160)
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