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Thread ID: 45877 2004-06-06 00:07:00 receiving a fax with XP? popa (5638) Press F1
Post ID Timestamp Content User
242097 2004-06-06 00:07:00 Hi all, i can send a fax using the fax in xp but cannot receive any. Did a search on F1 but could not find the answer to my prob. I have a scanner but no printer installed on system. I have no call waiting on the phone or anything else in that manner.Just a basic home phone line. I'm connecting to net thru a 56k dialup. Ive sent a fax to my mate so i know that it sends but when ever i try to receive a fax it says something like;
Ready to Receive Faxes
Ringing
Ringing
Answered
Reception error
Anyone got any ideas?
popa (5638)
242098 2004-06-06 00:12:00 have a look Here (support.microsoft.com)
andHere (www.andyrathbone.com)
johnboy (217)
242099 2004-06-06 00:18:00 Windows XP Fax has many shortcomings, not the least of which is that it just won't work reliably with many modems commonly installed .

Modem incompatibility is not apparent during installation or the initial setup . It only becomes apparent when you try to send or receive a fax .

The Fax Service will dial or will answer an incoming fax but fail with any number of error messages such as "Reception error . "

There will be nothing in Event Viewer to give a clue as to where any problem might lie either .

The best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and you are using the latest drivers for the modem .
godfather (25)
242100 2004-06-06 00:24:00 Thanks johnboy and godfather for the replies. will investigate it further. The modem is a new software type one so the combatiblity issue could be there. Cheers, popa popa (5638)
242101 2004-06-06 00:58:00 Just going over the "configure fax" procedure again and am wondering whether i should be entering anything in the "TSID" & "CSID" boxes?. By default they are set on fax. popa (5638)
242102 2004-06-06 01:11:00 this may help Here (support.microsoft.com) johnboy (217)
242103 2004-06-06 01:38:00 Here (msdn.microsoft.com) johnboy (217)
242104 2004-06-06 15:47:00 Good article.Thanks johnboy. popa (5638)
242105 2004-06-06 22:49:00 hi poppa and other guys

thanks for bringing this question, i was wondering how it works too

oh btw, if i have fax ability on my home line, will it work on the computer?

thanks
Jacky
jackyht (3685)
242106 2004-06-06 22:58:00 > oh btw, if i have fax ability on my home line, will
> it work on the computer?

Possibly not.

Cheap PCI winmodems do not always support the different ring cadence detection required.
godfather (25)
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