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| Thread ID: 45886 | 2004-06-06 06:36:00 | IE refused to operated because of DNS error | robert_m_r_w (3943) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 242152 | 2004-06-06 06:36:00 | In my IBM T40 Laptop running XP SP1 using a SpeedTouch 330 PPP ADSL Modem, i cannot browsed the internet even I have dial into my ISP number (IE came up with error message about offline to any web page I browse to). Later, using a diagnostics tool, it report there is a DNS error. Anyone had any idea of how to get IE get going again? PS. I suspect the DNS service was the problem, so I have restart the service, but it didn't work. Tony Siu |
robert_m_r_w (3943) | ||
| 242153 | 2004-06-06 06:50:00 | You don't say who your ISP is but you will probably find it is automatically assigned. Under Properties of the ADSL connection and then the Network tab then Internet Protocol make sure Obtain DNS server address automatically is checked. If you are assigned a static DNS enter it here. | mikebartnz (21) | ||
| 242154 | 2004-06-06 07:48:00 | Sorry, I'm with Xtra on the Jetstream plan. It's auto assigned. But check that setting - still doesn't work. | robert_m_r_w (3943) | ||
| 242155 | 2004-06-06 07:52:00 | i have also re-install the software that came with my modem..still doesn't work. how did you 'restart' my dns setting? | robert_m_r_w (3943) | ||
| 242156 | 2004-06-06 09:55:00 | Bring up the Network Connections and then bring up the Properties for your connection. Click on TCP / IP (Internet Protocol) and then click Properties Specify the DNS servers as: 202.74.207.10 202.74.207.100 Also, try this: Click Start Run type in: cmd Now type: ping 210.48.100.45 Post back with the results Hope this helps Chill. |
Chilling_Silence (9) | ||
| 242157 | 2004-06-06 11:38:00 | > Sorry, I'm with Xtra on the Jetstream plan. robert_m_r_w are you on jetsurf?? Also when you get that dns error message do you have to keep refreshing to get the page to load? |
stu120404 (268) | ||
| 242158 | 2004-06-07 01:44:00 | results: Pinging ? with 32 bytes of data: Reply from 210.48.100.45: bytes=32 time=52ms TTL=54 Reply from 210.48.100.45: bytes=32 time=50ms TTL=54 Reply from 210.48.100.45: bytes=32 time=50ms TTL=54 Reply from 210.48.100.45: bytes=32 time=50ms TTL=54 Ping statistics for: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 50ms, Maximum = 52ms, Average = 50ms |
robert_m_r_w (3943) | ||
| 242159 | 2004-06-07 02:12:00 | Start with the simple things first. Can you login to the POP server with your mail program. Check IE Tools/Internet Options/Connections Select never Dial a connection and in Settings make sure Proxy Server is not ticked. Spyware such as new.net can cause this problem. Check for it in Add/Remove programs although it does not always show there. If you have a firewall check and adjust settings. Norton Internet Security is a known culprit but any firewall can cause this problem |
Jim B (153) | ||
| 242160 | 2004-06-07 02:49:00 | actually found a site "inetexplorer.mvps.org but still no joy -settings via internet options are correct -running spybot now to see if adware was the problem (spybot ran with no threat found) -ran LSPFix (as per above page), restart, still no joy - using method on "support.microsoft.com -if it still doesn't work, i calling xtra tommorrow for help.. .... the only way, reinstall, i don't like that word |
robert_m_r_w (3943) | ||
| 242161 | 2004-06-07 03:07:00 | Now Dr SpeedTouch (the diag app that came with the CD) says when I ran the diag: Name Resolving Failed Dr SpeedTouch was able to contact the DNS server, but the server did not resolve a name query. DNS servers can sometimes become overloaded, so please ran the diagnostics again. If problem persisits continued, try disconnecting and reconnecting the PPP connection. (it shows steps of reconnection of my Jetstream connection, which still doesn't work) anybody got more ideas? |
robert_m_r_w (3943) | ||
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