Forum Home
Press F1
 
Thread ID: 45886 2004-06-06 06:36:00 IE refused to operated because of DNS error robert_m_r_w (3943) Press F1
Post ID Timestamp Content User
242162 2004-06-07 03:08:00 I have been switch this modem backwards and forwards from my laptop to my station, so its not DNS server overload. robert_m_r_w (3943)
242163 2004-06-07 03:32:00 Try this.

Step 1: Delete registry keys


* Open the Registry Editor from the run line. Start --> Run --> regedit --> ok
* Navigate to both of the following keys and then delete the key (folder):
* HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Winsock
* HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Winsock2
* Restart the computer



NB: It is important to restart the computer after deleting the Winsock keys. Doing so causes the XP operating system to recreate shell entries for those two keys. If this is not done, the next step does not work correctly.


Step 2: Install TCP/IP over top of the existing installation


* Open the properties window of the network connection. Start --> Connect To --> Show All Connections --> Right-click the Connectoid --> Click Properties --> Select the Networking Tab
* Click Install
* Click Protocol
* Click Add
* Click Have Disk
* Type the path to the nettcpip.inf file and click OK. This should either be: c:\windows\inf or c:\winnt\inf (if you click browse, then attempt to browse to the \inf folder, it may not show up in the list as it is a hidden directory)
* You should now see "Internet Protocol (TCP/IP)" in the list of available protocols. Select it and click OK.
* Restart the computer
Jim B (153)
242164 2004-06-07 04:03:00 Thanks for your help but it still doesn't work.

Delete the regedit keys, cold boot
Then following your info, install the stack on top of existing one, cold boot

IE still can't browse
robert_m_r_w (3943)
242165 2004-06-07 04:42:00 Have you checked your firewall configuration and lowered the security settings.

What happens when you type the site IP address into IE address bar instead of the URL
eg. Google - 216.239.57.99
Yahoo - 66.94.230.37
Jim B (153)
242166 2004-06-07 08:06:00 still no joy
IE is dead as a dodo..

but thanks for your suggestion
robert_m_r_w (3943)
242167 2004-06-07 08:14:00 Tried another browser?
Checked for Spyware that might be stopping it?
Chilling_Silence (9)
242168 2004-06-07 08:23:00 ran spybot, no adware was found

but it found a KB that might descibe my problem: "support.microsoft.com
robert_m_r_w (3943)
1 2