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Thread ID: 45984 2004-06-09 05:59:00 Wireless Broadband Issues jcr1 (893) Press F1
Post ID Timestamp Content User
243030 2004-06-09 05:59:00 I've recently got Xtra wireless broadband.
I am on the 256 Kbps 2 gig download plan; but, I'm only getting 8 to 16 kBps downloads where Xtra have told me I should expect 28 to 32 kBps (funny how they quote the plan in kbps but downloads actual as kBps).
Their technician visited and on his laptop running Win98 he got 25+ KBps. When he tried my laptop it dropped back to around 12 KBps, about as bad as my desktop.
He said that there appears to be an issue with XP (which I run on both my machines) and really Xtra's responsibility finishes at the wire that plugs into the PC. This is quite disappointing and annoying too, as I feel that if they know that there is a problem with XP they should be advising potential customers of it or developing a "fix" for the problem.
Now, I have a recollection that there is a tweak that one can do with XP to maximise broadband or something, does someone out there know of this (if it exists).
jcr1 (893)
243031 2004-06-09 06:02:00 Service packs? How are they connected to your machines? Growly (6)
243032 2004-06-09 06:09:00 >Service packs? How are they connected to your machines?

Not quite sure what to say about this one. I'm running XP Pro and I installed SP1. But I use the online update facility from time to time.
jcr1 (893)
243033 2004-06-09 06:12:00 There is no issue with XP,you have been fudged.

However the guy was quite correct in that its not up to the isp to configure your machine.

And furthermore there are many webpages that have tips for optimising a adsl connection,Google will have em,l'll look a couple up....But it wont help much if at all.
metla (154)
243034 2004-06-09 06:22:00 Ok maybe not service packs (you're up to date).

But how are you connected?
Growly (6)
243035 2004-06-09 06:24:00 Try adding the registry key found on this page (www.nzdsl.co.nz).

If that doesn't work you might be looking at a fresh install of windows?
kiki (762)
243036 2004-06-09 06:40:00 doh.....You have a wireless connection and i went on about adsl.

Seems my resolve to read people's posts properly needs a bit more effort.
metla (154)
243037 2004-06-09 08:17:00 > Try adding the registry key found on this page.

>If that doesn't work you might be looking at a fresh install of windows?

Thanks for the help, but it didn't work.

Do you really think I have to re-install windows?
jcr1 (893)
243038 2004-06-09 08:22:00 >But how are you connected?

From a network device port (RJ45) to the wireless modem, then co-axial cable to the aerial on my roof, which aims at the BCL tower on Mt. Egmont.
As the connection worked reasonably well for the technicians laptop we assumed the prob must be with my computers, bothof which have identical OS's.
jcr1 (893)
243039 2004-06-09 10:17:00 have you done any internet tweaking exspecially rwin mtu tweaks ?

have you removed QoS ?
tweak'e (174)
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