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Thread ID: 135947 2014-01-01 02:11:00 Video failure online Guillaume (16361) Press F1
Post ID Timestamp Content User
1364010 2014-01-01 02:11:00 Quite suddenly, for no apparent reason, I find that I cannot play online videos such as those from YouTube, TED, the BBC and etectera. Some will start, run for a few seconds and then stop. I have the same result on Firefox, Chrome and Internet Explorer. I am running Windows 7 and have 64 bit Java 7 update 45 installed. Video files on the hard drive all run okay. Suggestions on a resolution appreciated. Guillaume (16361)
1364011 2014-01-01 03:01:00 Is the latest version of Flash installed? 11.9.900.170? Speedy Gonzales (78)
1364012 2014-01-01 03:38:00 Yes, I have that version of Flash installed... Guillaume (16361)
1364013 2014-01-01 04:13:00 Have you checked that your download speed is still what it should be? CliveM (6007)
1364014 2014-01-01 04:49:00 Telecom test gives me a download speed of 10.86mbps. Download speed has always seemed okay to me... Guillaume (16361)
1364015 2014-01-01 08:24:00 Check that the flash player addon has not been "disabled" in the browser blanco (11336)
1364016 2014-01-01 21:31:00 Flash player is installed and enabled. Yesterday I went to the Firefox help forum and found that I am not alone with this problem, hundreds, possible thousands are encountering the same. One response suggested uninstalling Firefox - rebooting the computer - then reinstall Firefox. It worked, but only briefly, this morning I'm back to normal - that is, I still can't play the videos! Guillaume (16361)
1364017 2014-01-02 11:14:00 Clearly Firefox isn't the issue as you said it is doing the same thing with two other browsers too (Chrome and Internet Explorer) so the problem has to be some underlying cause that affects all the browsers.

I've recently had TVNZ On Demand videos stop for no apparent reason lately ... sometimes I can fiddle around to get them to restart or refresh the page, etc. Youtube, etc hasn't been a problem recently for me though. I'm using Firefox 26 on Kubuntu Linux 12.04 LTS. I had a thought that maybe you need to clear the web cache out in Firefox but then again that would only be an issue with Firefox. How much space is on your hard drive?
Rod J (451)
1364018 2014-01-03 03:09:00 Rod, I have 202 Gb on drive 'C'. Guillaume (16361)
1364019 2014-01-03 03:12:00 That is 202Gb free on drive'C" Guillaume (16361)
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