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Thread ID: 133045	2013-05-25 01:59:00	Telecom is the worst company I've ever had to deal with	Vicx (11114)	PC World Chat

Post ID	Timestamp	Content	User
1343127	2013-06-02 23:25:00	Lies, it'll be the same physical cable that goes to your house, just a new connection up at the DSLAM to the VDSL2 port instead of ADSL2+... unless they're paying for a whole new line to be rolled, but I sincerely doubt they're going to absorb that cost for you. If your cable is damaged, then VDSL2 will likely be even worse, as it's more sensitive to line conditions. Go in to your routers "Status" page and post a screenshot showing the line sync / attenuation / SNR etc	Chilling_Silence (9)
1343128	2013-06-03 03:33:00	Lies, it'll be the same physical cable that goes to your house, just a new connection up at the DSLAM to the VDSL2 port instead of ADSL2+... unless they're paying for a whole new line to be rolled, but I sincerely doubt they're going to absorb that cost for you. If your cable is damaged, then VDSL2 will likely be even worse, as it's more sensitive to line conditions. Go in to your routers "Status" page and post a screenshot showing the line sync / attenuation / SNR etc This router does not have line sync / attenuation details in its status panel. I will connect the DSE router instead and get a shot of that. The DSE has extensive status & diagnosis panels.	mzee (3324)
1343129	2013-06-03 05:43:00	Here are screen shots of the DSE statistics.	mzee (3324)
1343130	2013-06-03 06:01:00	I'd be surprised if you could get VDSL2 on that line...	Chilling_Silence (9)
1343131	2013-06-03 22:40:00	Well I'd agree with Chill, except I thought that about his connection and it seems to benefit quite a bit from VDSL :) Anyway a few things stand out; 1. You are connecting at a little over half the obtainable rate listed, that is suspiciously low 2. There's a point at which all of the ADSL standards converge and there is no gain from switching to the faster ones - around 3-4Km or 48dB attenuation at 300Khz the connection speed of ADSL2, 2+ and VDSL becomes about the same (5Mbp approx downstream) 3. I don't know what frequency that attentuation is measured at, but if it's 300Khz like my wall chart I'd expect a connection speed near 20Mbps and a distance from the cabinet of about 1.3Km, but your attainable rate suggests something like 4Km+ and attenuation around 50dB+ Do you know how far to your local cabinet ? Something doesn't seem right, the signal to noise ratio is reasonable too so that doesn't explain it. I haven't read back through old posts to remind myself, but I'd be thinking something is faulty or the statistics on that router are totally different measurements than what I'm using. When I had one wire faulty on my phone line it showed up as random disconnects and a connection speed that was very different every timje I reset my router (anywhere between 64kb and 3000kb at the time).	dugimodo (138)
1343132	2013-06-03 22:44:00	Another minor detail, on VDSL capable cabinets and exchanges pretty much all ports are VDSL capable so they don't change anything except the profile settings at the exchange end. Kinda frustrating to think a great deal of ADSL2+ customers are connected to VDSL ports already but can't use it without a plan/isp change.	dugimodo (138)
1343133	2013-06-03 23:05:00	Kinda frustrating to think a great deal of ADSL2+ customers are connected to VDSL ports already but can't use it without a plan/isp change. That is supposed to change after the 7th of June	Agent_24 (57)
1343134	2013-06-04 05:42:00	Well I'd agree with Chill, except I thought that about his connection and it seems to benefit quite a bit from VDSL :) It's more I'd be surprised if Chorus will allow it. They've turned down a few sites in my experience coz of shitty line conditions, they basically said "Go fix your home wiring up and get back to us, VDSL2 is a premium service...." Something doesn't seem right, the signal to noise ratio is reasonable too so that doesn't explain it. I haven't read back through old posts to remind myself, but I'd be thinking something is faulty or the statistics on that router are totally different measurements than what I'm using. When I had one wire faulty on my phone line it showed up as random disconnects and a connection speed that was very different every timje I reset my router (anywhere between 64kb and 3000kb at the time). Yeah I'd be keen to try a better router like the DrayTek DV2760 (VDSL2 and ADSL2+ compatible). Another minor detail, on VDSL capable cabinets and exchanges pretty much all ports are VDSL capable so they don't change anything except the profile settings at the exchange end. Kinda frustrating to think a great deal of ADSL2+ customers are connected to VDSL ports already but can't use it without a plan/isp change. Kind of. Almost 100% of the time, customers will need a new router. But yeah that's right, it's the same physical cable, same port, they're just gonna be changing the settings. That is supposed to change after the 7th of June Sorry what?	Chilling_Silence (9)
1343135	2013-06-04 07:53:00	Drama today in our street! The power was cut, then a crew got to work on the cables near a transformer down the street. First they pumped the water out of the hole which they had dug last time. After a while the power came on for a few seconds then the pole fuse went off like a shotgun. Power was off for another hour, then came on for 20 minutes then off again. At about 5pm it came on again. Early days yet, but currently running at Ping: 34 ms, Down: 15.00 Mbps, Upload: 1.01 Mbps. I guess that our internet was on a bypass & has now been reconnected to the Cabinet. I hope it lasts.50365037	mzee (3324)
1343136	2013-06-04 23:53:00	That's looking much better :D	Chilling_Silence (9)
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