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| Thread ID: 46064 | 2004-06-12 04:58:00 | Norton Personal Fire wall blocking Outlook email | PT007 (5014) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 243689 | 2004-06-12 04:58:00 | After doing a live update on the 4 June I experienced problems with sending and receiving e-mail. The Xtra help desk said it as a problem with Norton Antivirus and I should disable it. The problem actually seems to be with Norton's firewall. If I disable it I can send and receive e-mail. If I don't sent e-mails get placed in the outbox. When trying to receive e-mail, I get an error message that the connection to the server was interrupted. I am using Outlook 2003 (part of Office XP) and Windows XP Home. There is no problem surfing the net! |
PT007 (5014) | ||
| 243690 | 2004-06-12 06:30:00 | This problem is not confined to Norton. If you have an antivirus prog scanning your email & a Fire Wall doing the same thing you will find that your mail could be blocked. In my case I let the Fire wall deal with the Mail, and disable the Email protection in the Antivirus. The Auto scan in the anti virus checks anyway. I have had this with Sygate & Zone Alarm fire walls, with Norton 2003 Antivirus. |
Mzee (158) | ||
| 243691 | 2004-06-12 06:51:00 | Thanks Mzee Problem solved. What puzelled me was I had not changed any settings - that is I had email scanning on and the fire wall before the live update. Things only ground to a halt after the live update. |
PT007 (5014) | ||
| 243692 | 2004-06-14 09:14:00 | Was the update for Windows or for Norton? Are both the Firewall & Antivirus by Norton? There is an excellent Anti Virus free from orcon.net.nz, works well, updates without problems and doesn't seem to have any problems. |
Mzee (158) | ||
| 243693 | 2004-06-14 09:23:00 | >There is an excellent Anti Virus free from orcon.net.nz, works well really ??? where can i download it ? |
tweak'e (174) | ||
| 243694 | 2004-06-14 10:11:00 | > > There is an excellent Anti Virus free from orcon.net.nz, works well > really ??? > > where can i download it ? Here (www.orcon.net.nz). ;-) |
Susan B (19) | ||
| 243695 | 2004-06-14 11:01:00 | I am running Norton Systemworks 2003, version 6.01 Build 57 and Norton Personal Firewall 2002. The live update was from the norton site. Having just renewed by firewall subscription I was not too happy when the norton knowledge base indicated NPFW 2002 was not supported and wanted me to upgrade, with apparently no credit for the recently purchased subscription. | PT007 (5014) | ||
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