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| Thread ID: 46177 | 2004-06-15 22:58:00 | Task Manager and the Virus W32 ErkezB | kay jay (5770) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 244933 | 2004-06-15 22:58:00 | Can someone please help, I have the above virus on my machine, I found the instructions to remove it, but can't access the Task Manager, have tried ctrl alt del and ctrl shift esc but nothing happens also using run and typing in there everything comes up as being already in use by another programme. Thanks for any suggestions offered. kay jay |
kay jay (5770) | ||
| 244934 | 2004-06-15 23:03:00 | Reboot in safe mode | Rob99 (151) | ||
| 244935 | 2004-06-15 23:05:00 | You will need to boot into safe mode (Press F8 after POST) to bypass the startup files | Davesdad (923) | ||
| 244936 | 2004-06-15 23:08:00 | Thanks I did try that but when the computer starts up it doesn't show what its doing as it goes through the motions, do I just keep hitting f8? hoping I tap at the right time, sorry to sound so thick :-) | kay jay (5770) | ||
| 244937 | 2004-06-15 23:19:00 | Yes, keep tapping F8 after the bios checks. | nzStan (440) | ||
| 244938 | 2004-06-16 00:14:00 | Thank you all very much for your help, there is now a removal tool and I have used it successfully. | kay jay (5770) | ||
| 244939 | 2004-06-16 00:23:00 | Well, now you need to make sure your PC is protected. Install an anti-virus if you do not have one already. There is a free anti-virus software called AVG at http://www.grisoft.com. Install and get the latest virus definition update. Install a firewell if you do not have one already. There are many free firewall software, the one I use is ZoneAlarm from http://www.zonealarm.com. This will give you additional protection from being probed and hacked. And last but not least - do a monthly sweep with Ad-Aware from http://www.lavasoft.de. Ad-aware can detect virus and worms files as well. |
nzStan (440) | ||
| 244940 | 2004-06-16 00:40:00 | Thanks Stan I run Nortons and Zone Alarm and also use Adaware, but was away for 2 weeks and Nortons expired and the teenager has downloaded or opened something she shouldn't have :-) | kay jay (5770) | ||
| 244941 | 2004-06-16 01:13:00 | The Erkez virus disables anti-virus and firewall programs by replacing .exe files in the anti-virus and firewall folders with copies of itself so you will need to reinstall NAV and ZA. | Davesdad (923) | ||
| 244942 | 2004-06-16 01:27:00 | Microsoft has also released a patch in the last two weeks. Remember to do that as well. Safe computing - I had to clean up a machine yesterday as well. Cheers (still sober... |
aronking (2294) | ||
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