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Thread ID: 46430 2004-06-23 09:26:00 Fair Go incorrect info tweak'e (174) Press F1
Post ID Timestamp Content User
247060 2004-06-23 11:28:00 >It is up to individuals when they buy any equipment to make themselves familiar with all the safety aspects and to take responsibility for it.
If someone is buying a PC for the first time they are probably pig ignorant. When ever I sell a PC or upgrade one or even work on one that doesn't have a firewall I always make sure anti-virus, firewall and spyware are all taken care of. Ok I could make more money by fixing all those problems later but I don't particularly enjoy it as it is a nuisance. I also try to get them off IE and Outlook especially if they are a new user and aren't set in their ways. The customer also has a far better experience and is far happier staying with me. After all most people only want to do what they want to do and nothing more.
>They could also buy a Mac instead and never have Spyware, Virus or Dialer problems.
Or Linux or virtually any other OS apart from MS.
mikebartnz (21)
247061 2004-06-23 11:43:00 Yes, agreed about the Fair Go program.. I was amazed that they said a person was charged for 0900 calls while they were "away" for several days.
Surely the PC was switched off during that time. If not, why not? Why can it happen?
Bazza (407)
247062 2004-06-23 11:47:00 Nice idea, but human nature the way it is it would all be ignored.

That is the reason they get the dialers on their computers, they just click on accept or whatever and don't bother to read or try to understand what it is all about.

How many people read the instruction book that comes with their new stove, TV DVD or washing machine.

Until MS develop an operating system that makes it difficult for unsolicitated installations and changes to files to be done then most people are going to learn the hard way and have to pay the phone bill.
After that of course they will be much wiser and seek out the necessary information to prevent it happening again.
Even so I have encountered people who after receiving a big phone bill and being given the necessary information and precautions to prevent dialers being installed have had the same problem again.
You can only do so much to help some people.
Jim B (153)
247063 2004-06-23 11:55:00 Wake on LAN for ethernet or wake on ring for modems.

I know someone who thought he was going nuts because every time he got to his office in the morning his computer would be on, he was the only one with access and works alone. One evening he switched it off hung around nearby for an hour or so then went back to check it, sure enough there it was up and running and have a good old time on the net doing god knows what. Not too long after phoning me he was leaving my place with a CD and instructions on disabling wake on any damn thing, problem solved another secure computer user is born.

Cheers Murray P
Murray P (44)
247064 2004-06-23 17:21:00 My email got through. I got an automated reply saying that due to huge volumes they might not be able to read it for a week! Vince (406)
247065 2004-06-23 20:03:00 Funny. Getting your facts right is pretty fundamental for any form of journalism. But then facts should never get in the way of a good story. You don't always have time on TV or radio to get to technical. Remember that 90% of the audience probably haven't a clue what they are talking about and are just about ready to go make a cup of tea.

If they can't get it completely accurate, they really shouldn't try at all. Maybe they should stick to old ladies getting ripped off by people pretending to resurface their roof and dodgy car dealers.
robo.
robo (205)
247066 2004-06-23 20:37:00 > Yes, agreed about the Fair Go program.. I was amazed
> that they said a person was charged for 0900 calls
> while they were "away" for several days.
> Surely the PC was switched off during that time. If
> not, why not? Why can it happen?
>
>
>

Maybe they were on Jetstream? Isn't it on all the time?
I never turn my computer off. Just the monitor.
Baldy (26)
247067 2004-06-23 20:58:00 Something that I find incredible is that we *still* don't have a weekly IT programme on the telly.
Here is a device that is proliferate, and most of the people really need help with them, yet still no "Computerworld Weekly" programme (maybe that's becuase that name is taken:))
Come on PC World - get an outline together and approach TVNZ - let's educate some "pig ignorant" PC users (don't like that term but someone else used it).

I'm already testing the water on this idea with our soon-to-be local TV station and they are very keen...
falvrez (390)
247068 2004-06-23 21:15:00 It would be great if we could get something like that off the ground, but it has to be very up to date, so would have to be shot in the last day or two of the week. Old news is no good.
It's worth a try, I suppose. People have tried to get them off the ground before, and failed.
robo.
robo (205)
247069 2004-06-23 21:41:00 Robo, couldn't an IT based TV show be produced to educate people, much like Tech TV used to on Saturn. The content would not need to be the very latest news but more why and how you should use antivirus/spyware software. Explaining the difference between a case and a hard drive would be valuable to a lot of people...the number of times people refer to the case as the hard drive!!

The latest industry news could be done in a short segment at the end of the show. I'm sure if PC World approached NZ on AIR they would get some funding, they must have plenty spare considering the amount they dished out to produce that crap NZ Idol. :p
Sb0h (3744)
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