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| Thread ID: 46507 | 2004-06-26 02:42:00 | Modem, House Wiring, or Gremlins | B.M. (505) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 247684 | 2004-06-26 10:16:00 | No jester, log onto network not ticked and only tcp/ip ticked. I just can't understand why it performs perfectly at my place and wont go at all at the neighbours. Siting on my kitchen table it goes as quick and as clean as any dial up I've ever encountered. The phone sounds fine on the same connection but I'll try dialing home tomorrow. I'll check with the neighbour in the morning if anyone will be home tomorrow afternoon. cheers Bob |
B.M. (505) | ||
| 247685 | 2004-06-26 11:09:00 | Don't remove the TTU as it is only there for testing purposes for Telecom,it is a capacitor and resistor,and the test from Telecom can see it if all the phones are removed,and can tell the line goes all the way to the house.If you have 3 wire jacks,then by rights you shouldn't have a TTU as these are only needed on 2 wire systems.As someone else said,check for a noisey line,it may be that. | Peter Coleman (597) | ||
| 247686 | 2004-06-26 12:04:00 | I recently discovered that a telephone cord will not work with a modem, even though they are visually indistinguishable. Could this be your problem? According to my new computers setup instructions, even 4 devices on 1 line can be trouble. What's the bet that this turns out to be something that is really obvious in retrospect? |
Vince (406) | ||
| 247687 | 2004-06-26 13:56:00 | I can understand your frustration with this problem, it seems to defy any logical explanation. There is obviously nothing seriously wrong with the phone line as it was being used before and a laptop connected no problem. There is nothing wrong with the computer configuration as it works at your place. You do not mention the error message or error number you are getting but I suspect it is 650 or 678 type errors which basically means the ISP modem is not answering or not responding. These are usually phone line related and I have heard of cases where there have been connection problems due to being too close to the exchange strange as it sounds. It could also be due to some noise problem in the house wiring which is only affecting that modem. Some modems are able to cope with line noise better than others which may explain why the laptop was able to connect. Check in Control/Panel/ Network that only the following components are installed and remove any others. Client for MS networks Dialup Adapter TCP/IP I suggest you lower the modem connect speed which should enable a connection if there is any phone line/modem issue which is causing the problem. Double-click on My Computer, then double-click on Dial-Up Networking. Right-click on the ISP connection icon and choose Properties. Click the Configure button. Change maximum speed to 38.400 Click the Connection tab. Click the Advanced button. In "Extra settings box," enter the string: +MS=V34 Click OK to save changes. Restart the computer to activate the changes. |
Jim B (153) | ||
| 247688 | 2004-06-26 23:42:00 | Thanks guys, as always your efforts are appreciated. Got the picture on the TTU Peter. (Haven’t got a rellie Brian ex Rotorua have you?) Yes Vince, I’ve seen people caught out with the connection cord also so I always make sure I use the same one. Whilst there are four or five jack points in the house there are actually only two phones connected at any one time so really speaking they shouldn’t cause too much trouble. Jim I think you might have nailed it. Were too damn close to the Telephone Exchange. It wouldn’t happen to many people when you think about it would it? Now, I recall fixing a mates fax and just to test it I used Telecoms 0800 108 208 fax test facility. When the graph came back of the overall equivalent it said I should reduce the send level 5db, otherwise all was fine. I thought at the time yea, but I’m only three doors from the exchange and my mate is way down Papamoa so I left it and as far as I know it’s worked fine ever since. As an aside, I think I must have missed something as I’ve aged but in my time a db didn’t mean diddly squat unless you new what it was relative to. In telephone terms it often referred to 800hz @ 1 milliwatt across 600 ohms but then you had DbV also. As the measurement was logarithmic 3db constituted double or half so in the case of the Fax above if the db referred to was dbm0 then there was call for adjustment if the machine was to reside at my place. Anyway, for the want of a better idea I’ll try loading the line and see if the modem likes weaker signals. I’ll keep you posted. (I'll try those other suggestions of yours too Jim) |
B.M. (505) | ||
| 247689 | 2004-06-26 23:58:00 | you shouldn't need to string it, exspecially if it worked well before the reinstall. when you tested at your house where you useing the same ISP? also have you got the proper drivers installed rather than the generic ones? have you installed the dailup networking upgrade? |
tweak'e (174) | ||
| 247690 | 2004-06-27 00:02:00 | How do you know it did not have a string added before the reinstall. The modem drivers and dialup networking all must be OK otherwise it would not work from the other house. |
Jim B (153) | ||
| 247691 | 2004-06-27 00:31:00 | >ow do you know it did not have a string added before the reinstall. you don't ;-) however i would have thought someone would have complained about the slow connection when they should have the best lines around. also the laptop conected without the need for stringing. the drivers may be okish but funny things can happen once you add a bit of noise into the phone lines. this one is a bit werid. in theory it should be working. the laptop proves the lines are ok. having the pc connect fine at other house proves pc is ok yet it dosn't want to run when on those lines. i have seen simaler things when running generic drivers. also xtra can be dodgy at times when the dailup upgrade is not installed (don't ask why as other isp's will work without it but xtra won't). for best performance the correct drivers should be installed, hopefully it MAY fix the problem. |
tweak'e (174) | ||
| 247692 | 2004-06-27 00:49:00 | > you don't ;-) however i would have thought someone > would have complained about the slow connection when > they should have the best lines around . also the > laptop conected without the need for stringing . Some people don't even know if they are connected or not let alone how fast the connection is . Laptop has a different modem, not all modems react the same to line problems . > this one is a bit werid . in theory it should be > working You can say that again, weird I mean . Theory is fine but does not always work out . it is necessary to try things which normally should not be necessary in situations like this to see what actually happens . |
Jim B (153) | ||
| 247693 | 2004-06-27 01:05:00 | The neighbours not home at the moment so things are on hold . However, the ISP is Xtra and no changes were made between houses tweake . The drivers are what came with the modem . Can you explain this dial-up upgrade a little fuller please tweake? Is it a Windows upgrade you refer to or something downloaded from Xtra . All upgrades and patches were installed off the free Windows Update Disk and from Microsoft’s update website . (Hmmmm thinks I bet they weren’t previously installed) |
B.M. (505) | ||
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