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| Thread ID: 136052 | 2014-01-13 19:35:00 | Net Banking | Cicero (40) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1365154 | 2014-01-14 00:15:00 | I had and still have the same problem occasionally with Kiwibank, this is their reply I am sorry to hear you are having connection issues . Please make sure you have a good internet connection as dial-up, particularly slow broadband or a weak Wifi signal . Please also make sure that you are using one of our supported browsers which you can check on our website here . We also recommend logging in directly from our website rather than any link you may use or have setup . If you are still having issues after that could you please try the following: - Go to the ‘Tools’ menu of your browser - Select ‘Compatibility View Settings’ - Insert ‘kiwibank . co . nz’ in the ‘Add this Website:’ window and click ‘Add’ and then ‘Close’ . Hope that helps, Gary and Team Online Representative Kiwibank – Rated Best Value Everyday Bank in New Zealand 2013 – CANSTAR . Kiwibank is a Qualifying Financial Entity under the Financial Advisors Act 2008 . Being a QFE means that our people are allowed to provide financial advice about our products . Please see this link for more information: . kiwibank . co . nz/downloads/misc/kiwibank-financial-advisers-act-2011 . pdf?1" target="_blank">www . kiwibank . co . nz |
PeterQ (16315) | ||
| 1365155 | 2014-01-14 00:28:00 | I had and still have the same problem occasionally with Kiwibank, this is their reply I am sorry to hear you are having connection issues. Please make sure you have a good internet connection as dial-up, particularly slow broadband or a weak Wifi signal. Please also make sure that you are using one of our supported browsers which you can check on our website here. We also recommend logging in directly from our website rather than any link you may use or have setup. If you are still having issues after that could you please try the following: You can use Firefox to check if the logon is actually doing what it is supposed to when you type in your details and hit the submit button. I use it a lot when I'm working with PHP to check and see if my mail submit is being submitted. You don't have to be the server admin to check it. |
Webdevguy (17166) | ||
| 1365156 | 2014-01-14 00:31:00 | I had and still have the same problem occasionally with Kiwibank, this is their reply I am sorry to hear you are having connection issues. Please make sure you have a good internet connection as dial-up, particularly slow broadband or a weak Wifi signal. Please also make sure that you are using one of our supported browsers which you can check on our website here. We also recommend logging in directly from our website rather than any link you may use or have setup. If you are still having issues after that could you please try the following: - Go to the ‘Tools’ menu of your browser - Select ‘Compatibility View Settings’ - Insert ‘kiwibank.co.nz’ in the ‘Add this Website:’ window and click ‘Add’ and then ‘Close’. Hope that helps, Gary and Team Online Representative Kiwibank – Rated Best Value Everyday Bank in New Zealand 2013 – CANSTAR. Kiwibank is a Qualifying Financial Entity under the Financial Advisors Act 2008. Being a QFE means that our people are allowed to provide financial advice about our products. Please see this link for more information: www.kiwibank.co.nz My solution was as you were given, Like I said they blamed it on M/S. |
Cicero (40) | ||
| 1365157 | 2014-01-14 03:33:00 | I had and still have the same problem occasionally with Kiwibank, this is their reply I am sorry to hear you are having connection issues. Please make sure you have a good internet connection as dial-up, particularly slow broadband or a weak Wifi signal. ???? I'm not sure what the second sentence is all about! Proof reading, grammatical knowledge, or literacy seems to be lacking in their answer, unless you did a cut and paste job on it! :devil Not very encouraging or reassuring coming from a Bank, or an IT 'expert'. Cheers Billy 8-{) :groan: |
Billy T (70) | ||
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