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| Thread ID: 46535 | 2004-06-27 05:58:00 | Office XP Professional | cranneyt (4255) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 247858 | 2004-06-27 05:58:00 | If I open a word document in Office XP Pro and then try to close it by using x, the blue bar at the top of the screen flashes and I am then unable to close the document . The only way out is to use control, alt, delete . I have Office XP Pro on the other machine and when I try to close it using the x in the corner I have no problem in doing so . I repaired it using detect and repair, this did not change the situation . I then reinstalled Office XP, yet it is still doing the same thing . Can anyone out there assist? P . S . The only way out is to save it then close it using the x . Thomas |
cranneyt (4255) | ||
| 247859 | 2004-06-27 06:24:00 | > P.S. The only way out is to save it then close it > using the x. Uh, why not File > Exit??? Mike. |
Mike (15) | ||
| 247860 | 2004-06-27 06:32:00 | Maybe a macro that is set up to run on close or exit. Hit Alt-F11 and check out what macros there are in the document or disable the macros from running using the security option. |
Big John (551) | ||
| 247861 | 2004-06-27 08:24:00 | Thanks for your reply . What should be running here - in terms of macros? How do you disable security? Thomas |
cranneyt (4255) | ||
| 247862 | 2004-06-27 08:26:00 | Thanks for your reply . One my other machine which is identical you can click x and it just shuts down . Any other clues? Thomas |
cranneyt (4255) | ||
| 247863 | 2004-06-27 08:29:00 | > One my other machine which is identical you can click > x and it just shuts down. You said the only way to exit is to save and click X - why can't you click File > Exit? Mike. |
Mike (15) | ||
| 247864 | 2004-06-27 08:33:00 | Look thru these Title Bars Flash, Word Becomes Unresponsive, or Word Cannot Close This (support.microsoft.com) Latest Information About How to Use Microsoft Office with the Norton Anti-Virus Microsoft Office Plug-In here (support.microsoft.com) How to troubleshoot damaged Word 2000 documents and here (support.microsoft.com) |
johnboy (217) | ||
| 247865 | 2004-06-27 09:40:00 | > Thanks for your reply. > > What should be running here - in terms of macros? Depends on what the file is used for. In Excel spreadsheets it can be used for all sorts of things. In Word it can be the same. The ones we have at work insert things such as letterheads, graphics, fax details, add toolbar buttons, etc, etc. When it finishes and closes it puts things back the way they where. > How do you disable security? Tools/Macros/Security and set it to High. It tells you what they all mean there. |
Big John (551) | ||
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