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| Thread ID: 46649 | 2004-07-01 04:41:00 | No connection to bank sites | andy (473) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 248800 | 2004-07-01 04:41:00 | My brother has just moved Hamilton from Auckland. He set up his desktop PC, but now cannot connect to any internet banking sites (nat bank, anz, asb). When he tries to log on at any of these sites he gets the "page unavailable" error. Sounds like maybe a security or privacy setting but he hasn't changed anything. He can connect with his laptop no probs and all the settings on both pcs seem to be the same. He has a dialup connection to xtra and is using Win XP. Any ideas? | andy (473) | ||
| 248801 | 2004-07-01 04:44:00 | Woops! He moved to Hamilton - didn't actually move Hamilton. | andy (473) | ||
| 248802 | 2004-07-01 04:54:00 | hows he go trying any other sites and is his AV up to date.....and has he scanned for spyware ?......and is the sytem time and date up to date as well ? | drcspy (146) | ||
| 248803 | 2004-07-01 05:19:00 | Heres a couple of links that may help How to troubleshoot situations where you cannot complete MSN sign-up or connect to SSL secured (128-Bit) Web sites by using Internet Explorer in Windows XP Here (support.microsoft.com) Slow, Incomplete or No Access to Some Secure Online Banking Web Sites [url=http://www.isaserver.org/tutorials/onlinebanking.html |
johnboy (217) | ||
| 248804 | 2004-07-01 05:41:00 | Normal html communication happens on port 80. SSL (Secure Socket Layer) web communication happens on port 443. Is there a firewall on your PC blocking port 443? |
JohnD (509) | ||
| 248805 | 2004-07-01 06:32:00 | As already mentioned by drcspy check date, time and year are all showing correct as if they are not cookies for the site may not be set. As he has had the computer completely down this is a possibility. |
Jim B (153) | ||
| 248806 | 2004-07-01 09:46:00 | Thanks for the suggestions everybody - I'll try and sort it out tomorrow for him. | andy (473) | ||
| 248807 | 2004-07-01 09:50:00 | Just checked, ANZ is down for me also was ok a couple of nights ago. I know their online banking (network) at the branches was down today, could have affected all banks who use the same services. Cheers Murray P |
Murray P (44) | ||
| 248808 | 2004-07-01 10:01:00 | >He can connect with his laptop no probs and all the settings on both pcs seem to be the same> Not a bank problem at that time anyway. |
Jim B (153) | ||
| 248809 | 2004-07-04 02:17:00 | Update - by the time I'd got there, he'd reloaded windows XP (just "over the top - not a reformat). I loaded SP1 and the updates from the MS Feb cd. I deleted and re-installed the modem, now it's completely buggered. We can connect to the ISP, receive email, but cannot connect to the internet at all - just get the "page not found" message. Its got me stuffed. I think a complete reinstall might be called for. |
andy (473) | ||
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