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| Thread ID: 46916 | 2004-07-09 11:05:00 | Random crash / freeze back to desktop. | beetle (243) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 251100 | 2004-07-09 11:05:00 | hi ya just installed firefox, upgraded from firebird, and less than 20 mins later and its crashed again..... it does not lose internet connection. it just freezes, says we have hit a problem etc and crashes out to desktop, and nothing. ive asked this before lots, and come up with no obvious answers. it does it on IE, (worse usually. and on firebird, but i find less of a prob than on IE. all progs do it. feel like heaving it out the window. please no flames just honest help, i no im blonde and a pain in the backside at the best of times, but i still have this problem. beetle |
beetle (243) | ||
| 251101 | 2004-07-09 11:10:00 | Start your computer after swiching off everything in msconfig. Scan for virus and ad-ware with updated programes |
Rob99 (151) | ||
| 251102 | 2004-07-09 11:10:00 | Have a look under Control Panel > Admin Tools > Event viewer. Look at the logs for any errors about the time IE or Firefox crashes. See if they provide some clues as to what is happening. | Jen C (20) | ||
| 251103 | 2004-07-09 11:23:00 | well there a whole list of things there... most of them saying Error........ application hang or application error. big X everywhere... i have no idea what im looking at or for here people..... beetle |
beetle (243) | ||
| 251104 | 2004-07-09 11:28:00 | Hi Beetle Is this only hanging and crashing when using the browsers? What about your OS? What is it and does that freeze too? |
andrew93 (249) | ||
| 251105 | 2004-07-09 11:29:00 | If you double-click on one of the errors, it should open up with more information which may or may not be helpful. Just select the ones that occur around the browser crash time frame. | Jen C (20) | ||
| 251106 | 2004-07-09 11:33:00 | XP . it doesnt have to be a browser, any program i run at some stage has crashed . at times i would say it freezes as well . at times the CPU light is on and usuage is high, but drops quickly i have not found what is running it at these times . this comp was completely reformated / installed a blank slate and it seems to be ok for a while then it reoccurs . way out of my depth with this machine and problem it seeems . beetle |
beetle (243) | ||
| 251107 | 2004-07-09 11:39:00 | the latest one says. faulting application firefox exe. version 0.9.0.0 faulting module.xpcom dll, version 1.7. 20040.5187, fault address etc...... this sort of thing? that version number is wrong? i got the latest.? but lost now. beetle |
beetle (243) | ||
| 251108 | 2004-07-09 11:53:00 | Hi Beetle I see you have firebird, firefox and IE installed. Any other browsers? Are these in conflict? This can be checked via a dll checker - see the pc world cd or online downloads for a free utility. How much RAM is free if you are just running your desktop plus say one browser? (Check this through the task manager). Is there enough free RAM? If not there are free downloads to help manage RAM to prevent hangs or you may need to install more RAM. What else is running in the background? Are there a number of utilities that are jointly stealing resources? Check this under startup as well via either the task manager or start, run, msconfig. You can also look at the startup items through Spybot, advanced mode, tools, startup (or something like that, I'm reciting it from memory). Careful what you turn off - just ask here first. Have you tried a RAM tester? One of the symptoms of faulty RAM is exactly what you are describing. Again there are good free RAM testers available from the 'net like MemTest86. If you have reinstalled XP, make sure the auto-indexing is turned off - windows explorer, right click c drive, properties, down the bottom of the screen disable the indexing for faster searches - a useless XP feature that is constantly re-indexing everything, what would the impact of a file search be anyway? 2 nanoseconds versus 10 nanoseconds? :) While you are there, you might as well do a disk check and defrag. Have you reinstalled the various critical patches from MS if you reinstalled XP? This may take a while (based on your comment re previous attempts) and I know some of my recommendations are very entry level but if you want the problem resolved then this is going to be a process of elimination . HTH Andrew :) |
andrew93 (249) | ||
| 251109 | 2004-07-09 11:58:00 | > at times the > CPU light is on and usuage is high, but drops > quickly i have not found what is running it at these > times . Is this when you first open task manager? If the CPU usage is showing at 100% or thereabouts and within a second or two drops down to almost zero, then this is completely normal . It jumps to 100% while it opens the task manager and takes all of the initial system measurements . Then when it has finished it drops back to normal which is the bit you see - IMHO nothing to worry about . |
andrew93 (249) | ||
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