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| Thread ID: 46884 | 2004-07-08 22:13:00 | Off topic: Well done Telecom | somebody (208) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 250792 | 2004-07-08 22:13:00 | My PC hit by a "dialer" program recently, and incurred $48 of toll calls to Chille. Luckily I had discovered the dialer early on (although still cannot figure out how it got there, as to my knowledge nobody has been visiting explicit sites), and removed it. When my phone bill arrived I saw the charge, and contacted Telecom. They have generously refunded that toll charge as they realise the toll number dialed was a very common one and have acted in goodwill for their customers. Well done Telecom. Just for future reference - I am now using Jetstream, and have physically disconnected my dial-up modems from the phone line to prevent any future infections. |
somebody (208) | ||
| 250793 | 2004-07-08 22:57:00 | >>although still cannot figure out how it got there, as to my knowledge nobody has been visiting explicit sites You are only completely safe if you don't go out there on that there internet. I use a gateway/router on a dialup and I presume that no dialer exists for this configuration :| |
Dolby Digital (160) | ||
| 250794 | 2004-07-08 23:18:00 | As a matter of interest how did you actually discover the dialup? If you had a firewall running I would have thought that would of halted it in its tracks. | Fire-and-Ice (3910) | ||
| 250795 | 2004-07-08 23:22:00 | Hi A little confused here this damn "Dailer thingey" Can it still dail out on ones computer while you are logged on and using or does the damn thing only dail in after you have shut down. f it only dails in after shut down and ones gone to bed would it not be safe to just pull the line from the modem, as Somebody has suggested. cheers merlin-nz ;-) |
merlin-nz (275) | ||
| 250796 | 2004-07-08 23:28:00 | > A little confused here this damn "Dailer thingey" Can > it still dail out on ones computer while you are > logged on and using or does the damn thing only dail > in after you have shut down . Yep, dails out when your not online UNLESS you have ADSL and a modem plugged in then it could dail out while you are online just like someone else could use the phone while your online . > f it only dails in after shut down and ones gone to > bed would it not be safe to just pull the line from > the modem, as Somebody has suggested . Yep, and if you pull the plug out from the computer as well you'll be safe as houses then . ;-) |
Fire-and-Ice (3910) | ||
| 250797 | 2004-07-08 23:36:00 | Dialers can disconnect your connection and dial up there intended number while your sitting at your comp surfing the net,seen it happen right before thine eyes. | metla (154) | ||
| 250798 | 2004-07-08 23:44:00 | Yikes!! :O | Fire-and-Ice (3910) | ||
| 250799 | 2004-07-08 23:48:00 | That's what I thought. Basically, another user of the computer logged onto their account and popups started appearing out of nowhere. No images were displayed as Norton Internet Security had blocked them all (they were probably porn images). I immediately closed all popups and tried locating the program which was causing the popups (by doing Alt-ctrl-del). After terminating the program, I physically deleted the dialer program, physically deleted the new dial-up connection, physically deleted any links to it in startup etc. I then ran Adaware, Spybot and a full system Antivirus scan to make sure it was cleaned off. I don't know how the program got onto the PC, as I am running an ADSL router (should be a hardware firewall) as well as Norton Internet Security on the PCs. Nobody in the household has been visiting illigitmate sites that I'm aware of. For other's reference, the number dialed to Chille was: 56-111-488. Telecom is aware of this number as they have received numerous calls and emails from customers disputing having made calls to this number. Telecom replied to my email very quickly (overnight), and also provided lots of information on securing my computer to prevent future issues. I must congratulate Telecom on this. Luckily the toll charges was only $48 and not $2000 as some people have experienced. |
somebody (208) | ||
| 250800 | 2004-07-09 01:06:00 | The only reason Telecom replied so quickly and sorted out your account is that they were given quite a bit of exposure on "Fair Go" recently over this very issue. | Supertrooper (2510) | ||
| 250801 | 2004-07-09 01:40:00 | When the dialler disconnects from the current session and dials out - do you get any interruption to browsing, or do you simply connect to the rouge ISP and they supply the web content? What about emails - I suspect that they would cease to transmit and receive - no connection found to the pop3 server etc? J :D |
Jester (13) | ||
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