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| Thread ID: 46994 | 2004-07-12 08:53:00 | OT: Store Prices | ~~~~~ s y ~~~~~ (2054) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 251776 | 2004-07-12 22:04:00 | > Of course if you can get a discount and a guaranteed > replacement service > That's even better. Exactly, its the luck of who you are dealing with when you take the goods back. As long as you buy from those "reputable" stores, you should be given the same conditions and benefits, everytime. |
~~~~~ s y ~~~~~ (2054) | ||
| 251777 | 2004-07-12 23:18:00 | As far as I know, Harvey Norman has no "Money back return". You can't return an item you bought but don't like it. | bk T (215) | ||
| 251778 | 2004-07-12 23:33:00 | > As far as I know, Harvey Norman has no "Money back > return". You can't return an item you bought but > don't like it. It does not seem as if Harvey Norman has any type of policy that gives the customers good. Everything is neogoiatable -depends on who your dealing with really. They can give it to you - or not. Looks like they dont want to be tied up with legal responsibilities. But other than that, I appreciate their customer service - probably have more staff than customers at times. However, I must say, it can be annoying when you have saleman coming up to you one after another and asking 'Can I help you there, Sir?', despite you telling them, 'No! I'm fine thanks' [now just go away!!!] ;-) |
~~~~~ s y ~~~~~ (2054) | ||
| 251779 | 2004-07-13 01:23:00 | It is not so much a guaranteed replacement Jack, as the retailer recognising your rights under the Consumer Guarantees Act, a subject I harp on about incessantly on PF1! So many consumers fail to understand their rights to timely repair or replacement, or the obligation of the seller to honour the warranty himself, not to just pass it off to his supplier. The right to reasonable service life outside the warranty period is also unknown, yet in many cases full replacement can be had 12 months or more after the original warranty expires. Cheers Billy 8-{) |
Billy T (70) | ||
| 251780 | 2004-07-13 01:26:00 | Slightly off the thread topic but: Friend of mine told me how the Harvey Norman people are so negotiable - Apparently on the barcode, the last four or five digits, read backwards, will give them the price the store paid to get it in :D |
Growly (6) | ||
| 251781 | 2004-07-13 03:07:00 | No shop has an obligation to give you your money back "if you don't like" the product when you get it home. You bought it. You liked it in the shop. That was the time to decide. If the colour doesn't match your walls, tough. If a shop offers a no question replace or refund policy, that's fine. But they don't have to. (Door to door sales are different, there is a "cooling off" period during which you can cancel.) |
Graham L (2) | ||
| 251782 | 2004-07-13 03:11:00 | Growly, may I have permission to bold what you said :D > Apparently on the barcode, the last four or five > digits, read backwards, will give them the price the > store paid to get it in That's the kind of information we need. So has anyone here worked at Dick Smith, I'd be very interested to know their policy in terms of price negoiating and lowest price guarantee type of idea. Do they have a barcode system like Harvey Normans? ;-) |
~~~~~ s y ~~~~~ (2054) | ||
| 251783 | 2004-07-13 03:16:00 | I'd seriously doubt that's true. That would result in different barcodes for different stocks of the same product purchased in at different times, and cause problems with their internal systems. | somebody (208) | ||
| 251784 | 2004-07-13 03:28:00 | Harvey Norman seem to put their own barcodes on things, but many use the manufacturer-provided barcodes. That's what they are for . It saves time and effort in the shop. The computer in the shop "knows" what was paid. That's one of the things the computer does. I would guess that the HN staff know what percentage off the marked price they are allowed to offer. That would be simpler than reading digits backwards. :D | Graham L (2) | ||
| 251785 | 2004-07-13 03:29:00 | Most places use the manufacturers barcode, which obviously cannot contain any cost price (its printed on the packaging overseas and used internationally across many currencies). I really would like to believe Growly in this matter regarding a barcode, but suspect its more an urban myth? It used to be very common that shops would code the merchandise themselves with a letter code (but not a bar code), which would tell the shop the cost price. Perhaps thats what Growly means, its probably still done in places. You need to know the "mnemonic" used to decode it. An example is the one used to date code a brand of car batteries. They have a letter and number code, such as t1. The mnemonic is "best in our day", where each letter is a month. t1= 4th letter = April 2001. |
godfather (25) | ||
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