Forum Home
Press F1
 
Thread ID: 47039 2004-07-14 02:28:00 MS Word 2003 won't close Greg S (201) Press F1
Post ID Timestamp Content User
252196 2004-07-14 02:28:00 My missus has a project saved as a Word document with some embedded Excel graphs. When she closes this particular doc it refuses to close. The only way to close it is to kill Word via Task Manager.

Every other Word or Excel file works fine.

Any idea why this could be happening? I did a repair of Office 2003 but that hasn't helped.

I am guessing it's something to do with the Excel files. She copied and pasted them into the document, if that makes any difference.

She uses this document on a daily basis as it's her thesis, so the issue is annoying. Saving updates to the file is no problem.

Weird! Any insight will be appreciated.

Thx 		Greg S (201)
252197 2004-07-14 02:44:00 How was the excel data pasted in?

There are several options, and that could be a starting point.

It also suggests there may be some corruption, and considering the importance of the document you must solve this now before it escalates and you lose the document.

Make sure several backups exist on external media.

Within Word, Edit - Select All - Copy - Paste to a new document and Save As a different name. Does that fix it? 		godfather (25)
252198 2004-07-14 03:25:00 > How was the excel data pasted in?
>
> There are several options, and that could be a
> starting point.
>
> It also suggests there may be some corruption, and
> considering the importance of the document you must
> solve this now before it escalates and you lose the
> document.
>
> Make sure several backups exist on external media.
>
> Within Word, Edit - Select All - Copy - Paste to a
> new document and Save As a different name. Does that
> fix it?


Thx GF. Physically she went to the Excel file - right-click-copy, then went to the Word doc and placed the cursor where she wanted to insert the graph, and went right-click-paste.

And yeah the document is well and truly backed up.

Your idea of Word being corrupted occured to me, which is why i did the Repair function from the CD. If I can't get any more insight I'll uninstall Office and reinstall it, but I still doubt that'll fix it.

And oh yeah - we've resaved the doc under diferrent names, same probs.

Afterthought... I just re-read your last sentence and we'll try that way of saving the doc under a different name. I'll get back with the result. 		Greg S (201)
252199 2004-07-14 04:47:00 Hi Greg, when you repaired do you mean the office app or the doc itself? See if you get any joy with this.

Open Word and then select File|Open and navigate to the folder where the doc is located and select it but dont click Ok yet. You will see that the Open button has a drop down so choose this and select 'Open and Repair'. When Word opens the doc it will try and repair any errors at the same time. It may advise that its unable to repair the existing file and offer to create a new one as sometimes it needs to create a new file to fix some problems.

I would be interested to know if this works for you. 		parry (27)
252200 2004-07-14 05:10:00 If the previous suggestions don't work, you may also want to check for any .tmp files hanging around if the document was forced to shut down - this can cause problems where you can't reopen the document because Word thinks someone else is using it.

Are the Excel bits links or a snapshot? i.e. if you change the spreadsheet does it update in the Word document? I'm not sure if Word can do that but if so, then that may be part of the problem. 		andrew93 (249)
252201 2004-07-15 00:17:00 Feedback. problem fixed. Didn't need to try Parry's idea, but that's useful to know.

Tried GF's idea, but it didn't work straightaway. I went a step further which strangely did the trick - copied and saved the contents to a new doc, saved it as a different name in a seperate drive, deleted the original, copied the new one to the docs folder, and from there all went fine! Weird.

Thanks people! 		Greg S (201)
1