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Thread ID: 47038 2004-07-14 02:22:00 Orcon SMTP problem Greg S (201) Press F1
Post ID Timestamp Content User
252181 2004-07-14 02:22:00 Hi. Is anyone else with Orcon Internet having SMTP problems?

I have this weird intermittent issue since yesturday that when I try sen an email I get prompted for my smtp password. It doesn't accept it and no matter how many times I try refuses to send.

Worse is the complicating factor that occasionally I'm not prompted for the password, and the message either hangs for a while and then sends, or it just times out.

I've not made any system changes for a while, and never encountered this weird problem before. orcon has so far said they're unaware of any server issues, SMTP or otherwise.

I can browse perfectly and receive email just fine.

I use Netscape 7.1 on XP Pro sp1

Thx!
Greg S (201)
252182 2004-07-14 02:25:00 I am on xtra and i have the same issue at nights for the last 2-3 days it asks for my password for sending emails and it refuses them and it only works if i disconnect and reconnect or if i wait a while then it will send...

have notified xtra so hope they find the issuee or actually get my email lol
csinclair83 (200)
252183 2004-07-14 02:36:00 No problems here with sending emails using Orcon and Eudora.

<touchwood>
Susan B (19)
252184 2004-07-14 02:49:00 > Hi. Is anyone else with Orcon Internet having SMTP
> problems?

I have all ways had to use my ISP SMTP server to send mail instead of using Orcon SMTP server.
stu120404 (268)
252185 2004-07-14 03:18:00 > I have all ways had to use my ISP SMTP server to send
> mail instead of using Orcon SMTP server.

Um Stu your ISP is Orcon right? that means your ISP SMTP server is Orcon's SMTP server
Greg S (201)
252186 2004-07-14 04:20:00 Whether Stu's ISP is Orcon doesn't matter; the general configuration of an SMTP server is to only allow connections from IPs within that ISPs range.

Hence if your ISP is Xtra, but you have an email address with Orcon, you should use smtp.xtra.co.nz as your SMTP server, regardless of whether or not Orcon's SMTP server can successfully authenticate you or not.

The question is, is Orcon your ISP?
agent (30)
252187 2004-07-14 05:20:00 > Whether Stu's ISP is Orcon doesn't matter; the
> general configuration of an SMTP server is to only
> allow connections from IPs within that ISPs range.
>
> Hence if your ISP is Xtra, but you have an email
> address with Orcon, you should use smtp.xtra.co.nz as
> your SMTP server, regardless of whether or not
> Orcon's SMTP server can successfully authenticate you
> or not.
>
> The question is, is Orcon your ISP?

Not sure I really understand you, Agent. Xtra don't allow sending mail via their smtp server if you're with another ISP, and I imagine it's similar the other way round.

Anyway, my ISP is Orcon, and my email client uses smtp.orcon.net.nz
Greg S (201)
252188 2004-07-14 05:26:00 "Not sure I really understand you, Agent. Xtra don't allow sending mail via their smtp server if you're with another ISP, and I imagine it's similar the other way round."

Yes it does. I use smtp.xtra.co.nz and retrieve from mail.orcon.net.nz here at work every day. Our ADSL is on Xtra..
paulw (1826)
252189 2004-07-14 05:32:00 > > Hence if your ISP is Xtra, but you have an email
> > address with Orcon, you should use smtp.xtra.co.nz

>
> Not sure I really understand you, Agent. Xtra don't
> allow sending mail via their smtp server if you're
> with another ISP, and I imagine it's similar the
> other way round.

Doesn't seem too hard to understand.
If he has Xtra Jetstream for instance and uses an Orcon email address he sends through smtp.xtra.co.nz mail server but logs into Orcon to download mail.
Jim B (153)
252190 2004-07-14 05:45:00 Well let's say, for example, your ISP is "Crap ISP Ltd", and they can allocate you an IP address in the range of 202.100.0.0-202.200.255.255.

Then you can only send an email through smtp.crap.co.nz if your IP address is in that range (or if they allow authentication via another mean - technically restricting successful connections to their IP range is a means of authentication). Not all ISPs do this, but the majority do, and it basically makes it easier to trace an email that was sent (whether that be a spammer who is too stupid to use relays, or someone sending fraudulent emails, etc).

Anyway, you said your ISP is Orcon, so there really shouldn't be a problem sending an email through smtp.orcon.net.nz.
agent (30)
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