Forum Home
Press F1
 
Thread ID: 47147 2004-07-17 09:55:00 AVG free edition scan starfish (3019) Press F1
Post ID Timestamp Content User
252987 2004-07-17 09:55:00 I have winxp and a window told me I had a trogan horse virus and to run avg to remove it. I ran avg free edition and it didn't pick it up. When I looked at the test results it said there were about 10 files (documents and settings) that avg couldnt open and said they were not tested. Why is this and how do I test them? starfish (3019)
252988 2004-07-17 10:09:00 >When I looked at the test results it said there were about 10 files
> (documents and settings) that avg couldnt open and
> said they were not tested. Why is this and how do I
> test them?

Can you say the location of those files?
stu120404 (268)
252989 2004-07-17 10:16:00 The virus probably still remains in the System Restore points in Windows XP. AVG is not able to remove it from this location and you will need to disable System Restore and reboot your computer. After rebooting run AVG again then re-enable system restore. tommy (2826)
252990 2004-07-17 10:38:00 Ad-aware spotted it for me . Reboot and run AVG it cleared it for me. Norris K. (5629)
252991 2004-07-17 11:02:00 I have done exactly what tommy said and avg still didnt pick up a virus. What now? starfish (3019)
252992 2004-07-17 12:52:00 Have you run Ad-aware Norris K. (5629)
252993 2004-07-17 13:08:00 > > When I looked at the test results it said there were
> about 10 files
> > (documents and settings) that avg couldnt open and
> > said they were not tested . Why is this and how do
> I
> > test them?
>
> Can you say the location of those files?

AVG does the same to me for those document and settings files but I do not have any viruses or trojans on my computer . AVG has been saying the same thing each time I've used it . . . Cannot open: not checked . . .

They are all NTUSER . DAT and ntuser . dat . LOG files in following areas:
C:\Docs & Settings\LocalService\ . . . . .
C:\Docs & Settings\Local Service\Local Settings\Application Data\Microsoft\ Windows\ . . . . .
C:\Docs & Settings\MARG\ . . . .
C:\Docs & Settings\MARG\Local Settings\Application Data\Microsoft\Windows\ . . . . . .
C:\Docs & Settings\NetworkService\ . . . . .
C:\Docs & Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\ . . . . .

also the following 2
C:\HIBERFIL . SYS
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM . LOG
give the same . . . Cannot open: not checked .

My computer is not acting strangely even though these aren't checked, nor does adaware or spybot pick anything up .

Maybe this is normal, and these files have nothing to do with the problem .
I'm just new to this game, so ignore this if its a load of rubbish and no help .

regards, Marg .
pulling hair out (4493)
252994 2004-07-17 13:11:00 these files are not checked as they are in use Rob99 (151)
252995 2004-07-17 13:32:00 Thanks Rob99

Finding out a lot from other people's posts lately.

Marg.
pulling hair out (4493)
252996 2004-07-17 21:49:00 yes i have ran adaware. I run that and avg every night. starfish (3019)
1 2