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Thread ID: 47135 2004-07-17 02:27:00 Printer prints text but not images oggy (1250) Press F1
Post ID Timestamp Content User
252925 2004-07-17 02:27:00 Hi
My printer (HP Deskjet 656c) has recently developed a dislike for printing images. Prints text fine but the best you can get out of an image is a shadowy image that at best looks like one of those 'join the dots' pictures. Sometimes it won't print anything. I'm printing in normal mode ... not draft so should work.
Any ideas what the problem may be? If not, I'll reload the driver tomorrow. No biggie.
oggy (1250)
252926 2004-07-17 02:44:00 Are the images colour, while the text is black?

If so, perhaps a new colour cartridge?
godfather (25)
252927 2004-07-17 07:36:00 Further to GF suggestion try following from HP site

HP Deskjet 656c printer

Running a diagnostic-test

Regular

1.

Turn the printer on.
2.

Press and hold the POWER button.
3.

Press the RESUME button five times.
4.

Release the POWER button.

Extended

1.

Turn the printer on.
2.

Press and hold the POWER button.
3.

Press the RESUME button twelve times.
4.

Release the POWER button.
FrankS (257)
252928 2004-07-18 10:26:00 Thought about that Godfather so I tried the image in greyscale with no luck so then selected a b&w image, still with no luck. oggy (1250)
252929 2004-07-18 10:34:00 And thanks for those diagnostic instructions Frank. Ran them both ... don't know what all the number/letter combinations meant but both reports said the status was 'OK'. Perhaps I'll keep plugging away before I take the easy way out and reload the driver. oggy (1250)
252930 2004-07-18 10:42:00 Hi Oggy

I don't think this is a driver problem - you can test this by doing a test page from your desktop (what OS?) - if you can print a test page then it won't be a driver problem. Have you checked your printer cable is ok?

BTW this printer did not get a good review here (www.zdnetindia.com) - the article mentioned patchy print (you will need to do a search for 656c) but it doesn't offer a solution

HP Tech support for deskjet printer problems can be found here (h10025.www1.hp.com) , drivers for the 656C can be found here (h10025.www1.hp.com) , other troubleshooting tips for the 656C can be found here (h10025.www1.hp.com) and the manual (if needed) can be found here (h10025.www1.hp.com)

HTH
andrew93 (249)
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