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| Thread ID: 47354 | 2004-07-23 16:08:00 | Eye fatigue with new monitor - Brightness/glare? | kiki (762) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 254853 | 2004-08-06 06:11:00 | > Are Philips going to credit you for the courier kiki? They should it's not your responsibilty but theirs. I don't think they will. How would I con them into getting them to pay for it? All the couriers were $70-$80 range. I looked at the freight options but they looked pretty dodgy and one place was like wet floor, big truck in there, with all sorts of crates going in it. Didn't look a too safe place for a monitor. Besides the damn box won't even fit in either of our cars. Its too big! I've had to settle for a CourierPost pickup on monday for about $77 :( Man I'm hating life :^O |
kiki (762) | ||
| 254854 | 2004-08-06 07:31:00 | > > Are Philips going to credit you for the courier > kiki? They should it's not your responsibilty but > theirs. > > I don't think they will. How would I con them into > getting them to pay for it? You shouldn't need to con them kiki, in fact the con is on their side IMO. If there was no problem you wouldn't be shipping it, how is that your fault or responsibility? It is not, it is theirs, they were quite happy to take you money for the purchase, now there is a problem they want you to pay more under warranty. Cripes whatever way you look at it (no pun intended :D ) it's not right. Try and get them to ship it if they won't start raising the threat stakes, eg, Consumer Guarantee Act, Fair Trading. BTW, they will recover all costs from Philips, can you? Cheers Murray P |
Murray P (44) | ||
| 254855 | 2004-08-06 09:17:00 | >>Man I'm hating life :) The joys of buying something new. Invercargill has a Harvey Norman store doesn't it. Are you going to rush down (ok shuffle down) to HN and suss out the LCD monitors. |
Dolby Digital (160) | ||
| 254856 | 2004-08-06 10:43:00 | Thanks Murray, I'll try giving them a ring tomorrow if they're open. Normally I'm good at arguing a case, but this one I don't see any way I can win. I bought the monitor, I didn't like it, I'm returning it, and according to their "professional" opinion on it from the warranty service there is nothing wrong with it. However just for the sake of it I might give it a go. Not too optimistic though. > The joys of buying something new. Invercargill has a Harvey Norman store doesn't it. Are you going to rush down (ok shuffle down) to HN and suss out the LCD monitors. :) I had a look at them a week ago. I rate them all EC10. Probably looking at getting a Syncmaster 172X or dare I say it a Phillips 12ms 19" model. |
kiki (762) | ||
| 254857 | 2004-08-06 10:45:00 | Or pull out the big guns and contact, or threaten to contact: www.tvnz.co.nz |
zqwerty (97) | ||
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