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| Thread ID: 47532 | 2004-07-29 05:27:00 | How long should a file transfer take.........still damn waiting | Exwesty (5639) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 256376 | 2004-07-29 05:27:00 | Hi Team, I have a P4 2.26 with two 80Gb hard drives + another two 80Gb backup drives. One of the backup drives was installed in a ICE external 5.25" USB2 case and i have tried to use it to backup files on my pc. However i was getting error messages such as unable to copy file - path too deep. I have removed the drive from the backup case and installed it on my 2nd IDE channel as a master drive removing my cd rom drives. i have then reformatted it using Power Quest as a single NTFS partition. Ok windows see's the drive and i have now attempted to copy a couple of folders over to it. One such folder ( My Docs) is 40Gb. However windows is telling me that this is going to take approx 3 hours ! Once again it seems to time out, and a couple of times on rebooting windows's hasn't even recognised the drive in the system. All patches are up to date (NO SP2 beta's), Firewalled, Norton antivirus, Spybot all running and no problems reported. Is it my operating system or a problem with the drive, generally there seems no problems if i transfer files between my other two hard drives. drive A contains C and two data partitions and Drive B contains a single NTFS partition. All drives are Seagate My only thought would be to download the Seagate drive tools and maybe totally reinstall the backup drive, note reformatting with Partition magic did crash a couple of times and the drive locked up the system. System info is posted below OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 1 Build 2600 OS Manufacturer Microsoft Corporation System Name SMITHS-P4 System Manufacturer System Manufacturer System Model System Name System Type X86-based PC Processor x86 Family 15 Model 2 Stepping 4 GenuineIntel ~2289 Mhz BIOS Version/Date Award Software, Inc. ASUS P4B533-E ACPI BIOS Revision 1011, 27/09/02 SMBIOS Version 2.3 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\System32 Boot Device \Device\HarddiskVolume1 Locale New Zealand Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)" User Name SMITHS-P4\Smith Time Zone New Zealand Standard Time Total Physical Memory 512.00 MB Available Physical Memory 275.64 MB Total Virtual Memory 1.72 GB Available Virtual Memory 1.23 GB Page File Space 1.22 GB Page File C:\pagefile.sys |
Exwesty (5639) | ||
| 256377 | 2004-07-29 05:50:00 | Well, believe it or not, that's a pretty respectable speed. 40 GB is 40x10^9 bytes. (I will ignore any arguments about whether they are decimal or binary Gs ;-)) 3 hours is 10800 seconds. Knock 11½ minutes off to make a round 10000 seconds. That gives a rate of 4MB/second. That is actually very good considering that it's not one 40GB file. It would be a lot of files, which adds a lot of OS overhead opening and closing files on both disks. What is "timing out"? Is some power management setting shutting things down because you haven't touched a key or the mouse for a long time? I don't think that power management is thoroughly scientific yet. :D |
Graham L (2) | ||
| 256378 | 2004-07-29 07:33:00 | Cheers Graham That's what i thought as well. Ok I set it off on it's merry way again (copy My Docs) All went well for over an hour or so, and then write fail , your data has not been saved, data lost blah blah. I checked My Computer and lo and behold the drive has gone missing again. Looks like another reboot and check and see how far it got before it failed......Grrrrrrr |
Exwesty (5639) | ||
| 256379 | 2004-07-29 10:43:00 | Failed again :_| Downloaded the Seatools disk wizard and ran that, the drive failed both the quick and full SMART tests so it looks like my 2 year old 80Gb drive is now a doorstop. Whats worse is that it has only been rarely used as a backup drive and it's out of warrenty. Nice to see that the new drives have a 5yr warrenty, pity they couldn't build them as good two years ago! Hmmm maybe i'll have to list it on TRADEME........ |
Exwesty (5639) | ||
| 256380 | 2004-07-29 11:11:00 | Would you expect a Hard drive to last more than two years? If so, refer back to your supplier and see what they can do. Throw in mention of The Consumer Guarantees Act 1993 and use phrases such as acceptable quality, fit for particular purpose spring to mind, guarantees as to availibility of repai/spare parts.... | Jester (13) | ||
| 256381 | 2004-08-07 23:11:00 | UPDATE Found the reciept for the drive and it's only 15 months old. Checked it's serial number online and as expected Seagate says that "it's out of warrenty" I took it back to the shop yesterday ( No names yet ) and waited around for about 1/2 hour or more while they were busy and then we discussed it. Interestingly the had a sign behind their counter stating that they will meet their obligations under the Consumer Guarentees Act... but they still told me that they only give a one year warrenty. My point was that the CGA doesn't specify a warrenty nor does it define life expectation other than what a consumer would reasonably expect to get as I believe it. Thinking back I had problems with the drive right from the start as I could not format it in the External USB2 drive case I bought at the same time due to it being intended to be used as a backup drive. This had to be done by installing it into a spare IDE channel in the end to achieve it and that failed several times. In all over the year it had bugger all use probably less than 15 hours due to it only being used as a backup drive. In the end the agreed to send it away to the NZ Seagate distributor to be checked but they weren't going to replace it (yet anyway) I mean if you don't use something that often you should expect it still to work especially when I have other Seagate drives all 80Gb as well and I guess two of them are now pushing 3-4 years old and no problems at all. Drives used to have a 3 year warrenty then it dropped although Seagate have now pushed theirs back to 5 years. Do you think that I am right to expect a replacement drive? |
Exwesty (5639) | ||
| 256382 | 2004-08-07 23:31:00 | AFAIK the Seagate 5yr warranty won't apply to their external drives. | PaulD (232) | ||
| 256383 | 2004-08-07 23:50:00 | It's not an external drive. it's a 80Gb IDE drive stuck in a 5 1/4" case with a USB2 connection | Exwesty (5639) | ||
| 256384 | 2004-08-08 00:39:00 | I suppose the point I was making is that external drives are more likely to be knocked around. In your dealings with Seagate it might not be a good idea to mention that it was in the external case. | PaulD (232) | ||
| 256385 | 2004-08-08 03:03:00 | > Do you think that I am right to expect a replacement > drive? Absolutely, 100%, no questions asked. Don't let the seller off the hook, and it doesn't depend on what Seagate says. The latest consumer has a very interesting article on this issue, specifically in relation to extended warranties and why you don't need them. They emphasise for the umpteenth time that the manufacturer's warranrty period doesn't mean squat. It is what our laws say that matters, and the obligation is on the seller to replace, repair, refund or compensate if normal life expectancy is not achieved. Cheers Billy 8-{) |
Billy T (70) | ||
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