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| Thread ID: 149566 | 2021-02-04 20:19:00 | FYI for Outlook users - or I am I just getting dumb? | Tony (4941) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1474869 | 2021-02-04 20:19:00 | My contacts in Outlook are in two folders - the main "Contacts" folder and a sub folder called "Trades". All of a sudden (I suspect after an Office update) the "Trades" folder disappeared. If I accessed an old PST file the folder reappeared, but was of course out of date. I tried exporting that old folder to a CSV file then importing it into the current PST, but it still wouldn't show. Just to see what would happen I created a new subfolder called "test". That showed up OK, but whaddyaknow, the "Trades" folder reappeared as well! I deleted "test", and the "Trades" folder stayed visible, and all now seems to be well. Anyone else experienced this, or got a proper explanation? |
Tony (4941) | ||
| 1474870 | 2021-02-04 21:18:00 | assuming its non a cloud synced email ( eg not 365 or gmail) , and its all pop3 run a scanpst across the main pst file on the PC . so, could be pst corruption, sync issues if its not pop3, or just a weird glitch, bug or hickup. Missing email folders are usually caused by accidentally being moved ( all too common ) :) |
1101 (13337) | ||
| 1474871 | 2021-02-04 21:20:00 | btw the way, if you have an old PST, you can just open it in Outlook & copy across what you need from the old one (or import direct from the old PST , can choose what to import ) you dont have to export from the old pst to a CSV first . Just be carefull not to overwrite the newer contacts |
1101 (13337) | ||
| 1474872 | 2021-02-05 07:44:00 | Thanks 1101. I've ended up creating a new PST and importing stuff as you suggested. It all seems a bit perkier now. |
Tony (4941) | ||
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