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Thread ID: 47751 2004-08-04 22:36:00 Win XP Pro won't close theother1 (3573) Press F1
Post ID Timestamp Content User
258251 2004-08-04 22:36:00 My new Asus Laptop has been showing a "windows is shutting down" message for 11 hours now. Any clues please? theother1 (3573)
258252 2004-08-04 22:39:00 press the power button,then restart it and see if she then turns off normally.

By the sounds of it you have some software refusing to let go of its grip and let the machine shut down,Do the usual,antivirus,spybot,adawere.

Its a good idea to boot into safe mode,if it shuts down properly from there then you pretty much know what the issue is.
metla (154)
258253 2004-08-05 00:16:00 had the same problem with XP home.

Running windows update seemed to cure it
agent_24 (4330)
258254 2004-08-05 02:05:00 yeah, wouldn't you know it . I shut down within 5 mins of me posting that message, BUT when I started it up again it showed me that I had new Hardware VID_04E6 PID_ 80000010 I assume that is the video card but why is it suddenly showing as new? theother1 (3573)
258255 2004-08-05 02:07:00 That should say "It shut down".
I tried pressing the start up button but, nothing doing.
theother1 (3573)
258256 2004-08-05 07:26:00 Press and hold to start button to force a shutdown.


As to your VID_04E6 PID_80000010,Google tells me that is the card reader.

Is the comp still acting the goat?
metla (154)
258257 2004-08-05 10:20:00 thanks Metla, it seems to be OK now. Last night I had been doing some fairly heavy formatting on Word, and had left Word open for a few hours after I finished. When I came back to it everything was very slow including word and another program I had running. I guessed it was not happy about something.
We will see what happens. Thanks, everyone, for your help.
Rob
theother1 (3573)
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