| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 47882 | 2004-08-08 06:04:00 | Mozilla Thunderbird cannot connect with ISP. | Oldferix (5581) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 259475 | 2004-08-08 06:04:00 | I have installed Mozilla Thunderbird from PC World's August CD and find that although it appears to have installed correctly, I cannot connect to my ISP. Do I need to advise my ISP that I wish to change from Outlook Express to Thunderbird? Or do I need to make the new programme my default email? Or, is there any other reason why I cannot connect though Mozilla Thunderbird? Outlook Express is still connecting without any problems. Hoping someone can help. |
Oldferix (5581) | ||
| 259476 | 2004-08-08 06:19:00 | Have you been through the setup wizard and added your account details in? Did it ask you for your e-mail address, POP3 servers etc? No ISP notification is required. |
whiskeytangofoxtrot (438) | ||
| 259477 | 2004-08-08 08:15:00 | The set up wizard appears to have automatically filled in the necessary account details, e-mail address, POP3 servers etc. By checking Tools, Account settings/server settings, everything seems to be correct. Thank you for your reply. | Oldferix (5581) | ||
| 259478 | 2004-08-08 08:46:00 | For some funny reason I found that Thunderbird needed a little bit of time to "settle in" before it would work for me . Eventually, when I tried to get it to connect, it popped up the password box and once I had entered my email password it was away . I think it started working after a reboot but I can't remember exactly . I do know that it decided it wanted to play just before I was about to uninstall it . :p :D One thing to check is that your firewall isn't preventing Thunderbird's access to the internet . And no, you do not need to contact your ISP in order to change internet browsers, email clients or any such thing . :-) |
Susan B (19) | ||
| 259479 | 2004-08-08 09:39:00 | I tried connecting with and without the firewall. No change. However, I will do as you suggest and wait a while for the program to 'settle down'. Your help is much appreciated. | Oldferix (5581) | ||
| 1 | |||||