| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 48899 | 2004-09-04 06:36:00 | AVG Antivirus problem | xineohp (3165) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 269174 | 2004-09-04 06:36:00 | Hi all I have a slight problem with AVG i'm running windows xp home and I have downloaded the AVG file, however when I try to install it a box comes up saying Can't run 16-bit Windows program and the text in the box reads "One of the library files needed to run C:\DOCUME~1\OWNER\LOCALS~1\Temp\w256.tmp\setup.exe is damaged. Please reinstall the application". I have tried the AVG file on another machine and it installs with no problem. Can someone throw some light on this. Cheers |
xineohp (3165) | ||
| 269175 | 2004-09-04 07:39:00 | have a look here (www.grisoft.com) - you might want to try installing it from another directory. Also, have you got winzip installed? HTH | andrew93 (249) | ||
| 269176 | 2004-09-05 03:59:00 | Tried what it said in the link but still the same problem. Thanks for your time, I will try and find something on the internet about it. I have found plenty about other problems loading AVG but not this particular problem. Cheers |
xineohp (3165) | ||
| 269177 | 2004-09-08 12:44:00 | If Xp refuses to handle 16bit programs, you have a corrupt system file. Open Windows Explorer & navigate to Windows\repair. Copy "autoexec.nt" & "config.nt" to the system32 folder. With any luck it should now work. It is also possible that you have a system restore point which is far enough back to be before the fault occured. |
Mzee (158) | ||
| 269178 | 2004-09-08 21:57:00 | A possibility also is that it is conflicting with other files in the temp directory. This directory is used by windows to unpack files for the install process. Use a program like Ccleaner (http://www.ccleaner.com/) to clean it out (along with other areas) and then try an install. | Pheonix (280) | ||
| 1 | |||||