| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 136534 | 2014-03-11 19:44:00 | Trovigo problem | lakewoodlady (103) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1369983 | 2014-03-11 19:44:00 | A friend's XP computer has got the Trovigo browser hijacker on it. I am going there today to get rid of it for her and will run AdWcleaner, JRT and Malwarebytes. Is it better to run these in safe mode, or in normal? Cheers, LL |
lakewoodlady (103) | ||
| 1369984 | 2014-03-11 19:53:00 | If it doesnt go away in normal windows boot into safe mode and scan again. Looks like this can get installed, with free software. And the user downloaded free software / didnt do a custom install. And it installed There maybe an entry in add/remove programs. If it's there uninstall it first then delete / disable the toolbars, in whatever browser. Then do a scan If they use IE reset the homepage / reset settings |
Speedy Gonzales (78) | ||
| 1369985 | 2014-03-11 20:03:00 | If it doesnt go away in normal windows boot into safe mode and scan again. Looks like this can get installed, with free software. And the user downloaded free software / didnt do a custom install. And it installed There maybe an entry in add/remove programs. If it's there uninstall it first then delete / disable the toolbars, in whatever browser. Then do a scan If they use IE reset the homepage / reset settings Thanks Speedy, yes she downloaded Chrome and did not untick some boxes. It has no entry in Add/Remove Programs, that I could tell. LL |
lakewoodlady (103) | ||
| 1369986 | 2014-03-11 20:09:00 | Did the user get Chrome from the Google site. Avoid getting ANYTHING from Cnet or download.com. Cnet puts malware into some of their downloads. | Speedy Gonzales (78) | ||
| 1369987 | 2014-03-11 21:50:00 | Avoid getting ANYTHING from Cnet or download.com. Cnet puts malware into some of their downloads. Same with SourceForge . Stupid thing is, MalwareBytes lists Cnet as a trusted Partner for Downloads :horrified Definitely giving the wrong message even if the Mbytes installer is clean. Sites like that also try & trick you into clicking on the wrong button. About time they were shut down . You can go into Internet setup & manually disable IE addons/search providers. With Chrome, hunt around in the settings/options to disable addons & search engines/providers . |
1101 (13337) | ||
| 1369988 | 2014-03-11 22:05:00 | I managed to get rid of all the Trovigo nasties using all the instructions from MalwareTips! Seems all ok now. LL |
lakewoodlady (103) | ||
| 1 | |||||