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Thread ID: 136476 2014-03-03 21:38:00 Connecting Samsung Phone to my PC Roscoe (6288) Press F1
Post ID Timestamp Content User
1369289 2014-03-03 21:38:00 I have taken some photos on my phone. I want to download them onto my PC and when I plug it in the Wizard searches for the software and identifies it as Samsung Android ACM (the phone model is GT-55570) and after a while it says that it can't find the software.

I don't quite know what to do but I thought that what I might want is a driver so I went looking and found an array of sites offering all sorts of drivers and have no idea of which one is the one that I need to download.

Will someone please tell me what it is that I need to download so I can connect my phone to my PC.

Thanks for your help. It is appreciated.
Roscoe (6288)
1369290 2014-03-03 21:44:00 Search for the model on the samsung site. See if it has drivers Speedy Gonzales (78)
1369291 2014-03-03 21:52:00 www.samsung.com May work

Once connected if its anything lke my phone ( Different make and model) you may have to enable USB Transfer
wainuitech (129)
1369292 2014-03-03 22:24:00 We have been trying to do the same with Samsung Fame phones we have .

Downloaded the 102 page manual for same .

Not very struck by this phrase:

Print: Print via a USB or Wi-Fi connection . The device is only compatible with some
Samsung printers .

We have the cables included, but Canon printers .

Lurking .
Lurking (218)
1369293 2014-03-03 22:29:00 Or if it saves them to memory card. Buy a card reader. A lot easier / faster than trying to find the drivers,the cable and the program (if it needs one). Just to transfer them to a PC.

At least with the canon printer here there's an app for it. Which will let you scan wirelessly, and I'm pretty sure it prints wirelessly too
Speedy Gonzales (78)
1369294 2014-03-03 22:30:00 E-mail the photos to yourself and open in the PC? Whenu (9358)
1369295 2014-03-03 23:23:00 You can use the awefull Samsung Kies software, or..

Use Airdroid. Download the free app to you phone . Go to the Airdroid website & you can then very easily connect PC to phone, via wifi. No USB cables needed
http://www.airdroid.com/
1101 (13337)
1369296 2014-03-03 23:50:00 Thanks for all your suggestions. Very helpful.

Thanks so much for the link, Wainui. That was the one that I wanted. Downloaded the driver, installed and am now able to copy over all my photos. Works beautifully and so easy. Really appreciated.

Hello 1101. The link that Wainui gave me was the one that downloaded the Samsung Keis software and it has worked well.

Always very grateful for all your help.
Roscoe (6288)
1369297 2014-03-07 00:31:00 I heard that Kies was bad. However I use it regularly to connect my phone to my computer. It does work best if I use the USB charger cable. However wifi works fine once the two have recognised each other. theother1 (3573)
1369298 2014-03-07 00:52:00 Kies is not that terrible, but you don't really need it for much. It's the only easy way to get the drivers officially though as Samsung bundle them into the installer.
Kies air on the other hand is pretty good, wireless transfer and it only really shares the name with the other software as they are different applications.
dugimodo (138)
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