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Thread ID: 49163 2004-09-11 23:15:00 Windows XP SP2 install problems on laptop mh1234 (6107) Press F1
Post ID Timestamp Content User
271424 2004-09-11 23:15:00 Hi
I have installed Windows XP SP2 from the PCWorld cd, but have a problem detected - IRQL_NOT_LESS_OR_EQUAL STOP :0x000000A .
I am unable to use safe mode or any other. I need to uninstall the service pack. Help!
I foolishly did not backup my files and need to access them.
mh1234 (6107)
271425 2004-09-12 00:18:00 www.kayodeok.btinternet.co.uk go here dipstick01 (445)
271426 2004-09-12 02:39:00 Thanks, I've had a look. But no joy.
Up until now I have had no problems with any parts of this laptop - Toshiba Satellite 1800, so I doubt whether it is a hardware problem.
Is there another way to uninstall SP2 to return my system to what it was? I am hoping that Microsoft help desk will give me some ideas tomorrow.
Any good service people in Wellington who can recover files for me?
mh1234 (6107)
271427 2004-09-13 12:21:00 I have a similar problem & the solution below was sent to me. I haven't tried it.

copied directly from another forum,found using google.


1. Turn on the computer with the Microsoft® Windows® XP disc in the
CD/DVD drive. When prompted to start from the CD, press any key. If
you miss the message and arrive at a blinking cursor, restart the
computer and try pressing any key again when the message appears.

2. Windows XP Setup prepares to run. If you need to install a third-party
SCSI or RAID driver, press the F6 key during startup.

3. The option for an Automated System Recovery appears momentarily.

4. Setup loads the files necessary for the installation, and then starts
Windows.

5. Press the R key to run the Recovery Console for Windows XP.

6. Press the number for the corresponding Windows installation for which
you know the administrator password.

7. After selecting the appropriate Windows installation, type the
administrator password when prompted.

8. The screen displays a C:\WINDOWS prompt.

9. At the C:\WINDOWS prompt, type: cd $ntservicepackuninstall$.
Press the ENTER key.

10. At the At the C:\WINDOWS\$NtServicePackUninstall$ prompt, type: cd
spuninst. Press ENTER.

11. At the At the C:\WINDOWS\$NtServicePackUninstall$\SPuninst prompt,
type: batch spuninst.txt. Press ENTER.

12. The batch file manually removes Service Pack 2 from the computer. This
process takes several minutes.

13. At the C:\WINDOWS\$NtServicePackUninstall$\SPuninst prompt, type:
Exit. Press ENTER. The computer restarts.

14. From the Start menu, click Run. In the Run dialog box, type:
Regedit. Click OK.

15. Locate the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic esRPCSs.

16. In the right pane, double-click ObjectName.

17. An Edit String dialog box displays. In the dialog box, type:
Localsystem. Click OK.

18. From the File menu, click Exit to quit Registry Editor.

19. Restart the computer.

20. Open Control Panel.

From the Microsoft® Windows® XP default Start menu, click
Control Panel.

From the classic Start menu, point to Settings, and then click
Control Panel.

21. In Control Panel, open Add or Remove Programs.

If you are in Category View, click Add or Remove Programs.

If you are in Classic View, double-click Add or Remove
Programs.

22. In the Add or Remove Programs window, select Windows XP
Service Pack 2, and then click Remove.

23. In the Windows XP Service Pack 2 Removal Wizard dialog box,
click Next.

24. Service Pack 2 inspects the configuration, checks for necessary disk
space, stops services, restores catalogs, and then runs processes before
removal.

25. The computer deletes installed SP2 files and copies backup files to the
hard drive.

26. In the Windows XP Service Pack 2 Removal Wizard dialog box,
click Finish to restart the computer.
jim cleland (6147)
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