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Thread ID: 49287 2004-09-15 02:56:00 what would you charge? robsonde (120) Press F1
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272493 2004-09-15 02:56:00 what with the other thread about labour charges . . . . . . . .


A customer ring you up and ask for you to install a modem . . . . . . .

the customer liver 5 minutes drive from you .
customer has a 1 year old system, windows XP home .
the customer want a 56K PCI modem and setting up with IHUG on a basic dial up account .




what would you charge?

would you go to them? or would they have to bring it in?

how do you lay out the bill? do you charge for IHUG setup or just call it labor?

how much mark up on parts?

if you go to them do you charge extra?





lets not go in to the "whos right and whos wrong" side of this yet .

i just think it would be cool to see what other charge and why . 		robsonde (120)
272494 2004-09-15 02:59:00 as for me . . . . . . . .



I would go to them .

I would charge $45

modem $20
install of modem and IHUG setup $25
total $45


I would buy the modem for about $15 		robsonde (120)
272495 2004-09-15 03:04:00 I wouldnt bother charging if it takes 5-10 mins. I wouldnt be that greedy lol. Over 1/2 hr - 1 hr + I would expect something.

Since I have no transport they would bring me the case, (I could use a mouse and monitor here), its easier and not as messy/hard trying somewhere to plug the case in!

Or pick me up and I go there. If they supply the parts, why charge? they brought the parts?

And something this simple, could be followed by directions over a phone. 		Spacemannz (808)
272496 2004-09-15 03:11:00 > A customer ring you up and ask for you to install a
> modem.......
Do we sell them the modem? I usually charge $20 for an Internal 56K PCI Modem.

> the customer liver 5 minutes drive from you.
> customer has a 1 year old system, windows XP home.
> the customer want a 56K PCI modem and setting up with
> IHUG on a basic dial up account.
> what would you charge?
The minimum of 1 hours work - $55

> would you go to them? or would they have to bring it
> in?
Its a $10 callout fee
> how do you lay out the bill? do you charge for IHUG
> setup or just call it labor?
Its included in the bill as:
Labour - Modem Installation/Configuration & Dial-Up Setup

> how much mark up on parts?
We buy it for $9.50 + gst and sell it for $20 Incl

> if you go to them do you charge extra?
Yup, $10 callout if its local.
If its outside of Te Atatu Peninsula its minimum of 1 hour @ $60, plus a one-off $10 callout charge (So if Im there two hours - Its $130).

> lets not go in to the "whos right and whos wrong"
> side of this yet.
Im not claiming to be the best, just stating what I charge, so I agree with that :-)

> i just think it would be cool to see what other
> charge and why.

Indeed :-)
What about you? 		Chilling_Silence (9)
272497 2004-09-15 03:14:00 Is my math right Chill - you price would be $85 for that job? Fire-and-Ice (3910)
272498 2004-09-15 03:14:00 What sort of modem are you inflicting on them for $20? PaulD (232)
272499 2004-09-15 03:17:00 $40 bucks plus cost of modem,thats traveling to site,install,setting up connection.

And stopping for cream donut on the way back to shop.


Would i go to them?,sure ,if they are willing to pay for that service,if it was done in the shop it would have cost $20 plus cost of modem.

My bills are always broken down into parts and work carried out. 		metla (154)
272500 2004-09-15 03:19:00 > What sort of modem are you inflicting on them for
> $20?



A $20 dollar winmodem is the same quality as an $80 winmodem,and perfectly suited to the needs of most people, External modems don't make a scrap of difference on modern machines unless the lines are poor . 		metla (154)
272501 2004-09-15 03:28:00 Modem: $25
Labour 1 hour or less: $25
Total: $50
Done onsite anywhere within Christchurch. 		Rob99 (151)
272502 2004-09-15 03:29:00 I also try to markup most things by around 45% Rob99 (151)
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