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Thread ID: 49287 2004-09-15 02:56:00 what would you charge? robsonde (120) Press F1
Post ID Timestamp Content User
272503 2004-09-15 03:37:00 i try and put the prices just below dse,Then i can call people idiots for not coming to me first.

lmao.

Thats a joke btw.
metla (154)
272504 2004-09-15 03:44:00 Im with Metla - We base DSE as a good Price to go by....

HDD's we dont make much off, but 80gb drives from SuperCheapPC.biz are good ATM :-)

Question:

How many repairs do you all get each week, roughly, and how much advertising do you do?
Chilling_Silence (9)
272505 2004-09-15 03:55:00 uh . . . . . . . the joking part was about DSE pricing,i don't take what they do into consideration at all .

As to repairs a week, . . . . every week is different,sometimes i have a huge stack of comps to look at,customers coming thru the door,net orders to take care of and the phones ringing off the hook with callouts and sometimes i go for days doing nothing but drink coffee and surf . . . .

As for advertising,when i worked from home i spent $140 a week on Newspaper advertising .

Now im in my shop i advertise on the radio and normally advertise in the community projects if they walk in my door at the right time,ive also sponsered a number of charity events,school fundrasers and Cancer awarness thingies .

Just paid out a couple grand for a yellow pages add,and another $700 to advertise on 16000 plastic covers that slip over the front of the telephone book . . . . . . . .


Have a pamplet drop in the works as well .







Still,i believe most of my work is word of mouth and return customers .


a happy customer is a businesses best assett .



Unless your telecom,then its who cares . WE CONTROL THE MARKET SUCKERS .
metla (154)
272506 2004-09-15 04:21:00 I am not working in this field and my rates do not include "labour", I simply charge per hour of site time, but if I were doing computer servicing I would charge as follows:

On-site service charge: $15 if local,

Travel time at 50% of technical services rate + km charges if further afield.

Technical services on or off site: $60 per hour in 15 minute increments
(5 minutes into the next quarter is charged as full 15) Minimum Charge 30 minutes. I could always find something extra to do, even if it was only to vacuum dust (on site) or clean the equipment (off site). Wherever possible, every item of equipment I work on gets cleaned.

Parts or Software: Cost +35%

All plus GST

There are good jobs and cheap jobs, but very few good cheap jobs


I always find room to help the needy, elderly or very young
by tailoring a price to suit their budget. I do a strictly controlled amount of pro bono (free) work for worthy causes (school kids science fair projects, charitable organisations, some schools etc). Family get free service + parts at cost on a reciprocal basis. They help me, I help them.

I'll end by quoting metla:

>Still,I believe most of my work is word of mouth and return customers.
>A happy customer is a business's best asset.

He has hit the nail right on the head!

Cheers

Billy 8-{)
Billy T (70)
272507 2004-09-15 04:35:00 Not so! If I recall correctly you got caught with a pile of really cheap ($4)modems once. PaulD (232)
272508 2004-09-15 04:38:00 Yes,and after testing them and having them cause problems i swapped the lot for a Burger King meal,and the new owner was made well awere of the "issues" with the modems. metla (154)
272509 2004-09-15 09:59:00 You all overcharge!

Or could that be I undercharge?

On site . 4 hours setting up Modem and Email, installing antivirus and updating, Installing Spybot and Adaware and updating + newbie user training . . . .

I got a fruitcake!

Damn nice it was as well .
Exwesty (5639)
272510 2004-09-15 10:19:00 > Or could that be I undercharge?

No way, a good fruit cake is beyond pricing in mere money .

Mrs T has just finished baking the last of five Christmas cakes . Full of fruit, steeped in French Brandy, they will now go away in a dark cool place to be savoured at leisure! The last will disappear for mid-winter Christmas 2005 then I have to wait a whole six months for the cycle to start again . :(

& . 129cxmvkf88345lay^%o)@0-5--67,

Pardon me, I just drooled all over my keyboard . :O

Cheers

Billy 8-{) :D
Billy T (70)
272511 2004-09-15 10:23:00 Ok, if I was personally asked to do this kind of work in my own time outside of work hours, I would charge $25 for the modem and $20 per hour for my services. I would just include the ihug setup in the bill as 'technical services rendered'. Would take me about 1/2 hr to set up but may be more if they want me to do additional work for them.

If they lived 5 min from my home, then fine, I would walk there, but otherwise they would have to arrange a time to come and pick me up and drop me back home.

At our work we charge $50 + gst for installing and setting up modem, which is reasonable in my opinion, so how much I would charge for that kind of work in my own time would sound right to me.
wintertide (1306)
272512 2004-09-15 10:54:00 i would charge what ever the going rate is for the modem that the cust has requested .

markup . . . . . . . usually around 30% or less to match the going rate of the product .

labour . . . . for a job like that usually $45 including gst and travel . tho it could be cheaper if the job is an easy one or paid in folding ;-)

1 year warranty as per normal .
tweak'e (174)
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