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Thread ID: 49367 2004-09-17 07:23:00 Windows Xp Pro MBR and Hard drive dcpaq2 (6168) Press F1
Post ID Timestamp Content User
273171 2004-09-17 07:23:00 Group,

My desktop just crashed on me. It says it cannot find either the primary hard drive or the master boot record.

I am using windows xp professional and I have two Western Digital 120 GB hard drives in my desktop.

The master HD has the O/S on it and the other HD is formated for file storage.

I have tried the windows 98 boot disk and the fdisk /mbr but it tells me no fixed disks could be found.

Can anyone help me get my computer back up and running again?

Id like to get it working again without formating the computer.

Thanks

Doug
dcpaq2 (6168)
273172 2004-09-17 07:43:00 > My desktop just crashed on me. It says it cannot find
> either the primary hard drive or the master boot
> record.

Are the hdd shown it the bios

A full power down, disconect from mains, the start into bios screen may be a good start poin.

>
> The master HD has the O/S on it and the other HD is
> formated for file storage.
>
> I have tried the windows 98 boot disk and the fdisk
> /mbr but it tells me no fixed disks could be found.

This is why I am asking to power down and check in bios. allthough 120 is big fdisk will see 200 it just wont report it properly.
>
> Can anyone help me get my computer back up and
> running again?
>
> Id like to get it working again without formating the
> computer.
>
> Thanks
>
> Doug
drb1 (4492)
273173 2004-09-17 07:45:00 Hi and Welcome to PressF1 :)

Does the BIOS recognise the drives still? To get into the BIOS, keep tapping the DEL key when you see a brief message at the bottom on the bootup screen about Entering Setup. Look and see if your drives are detected and if it is set to AUTO under Type.
Jen C (20)
273174 2004-09-17 07:58:00 I just checked and the bios is showing NOT INSTALLED for both hard drives.

Doug
dcpaq2 (6168)
273175 2004-09-17 08:19:00 > I just checked and the bios is showing NOT INSTALLED
> for both hard drives.
>
> Doug

Doug,

Does this unit have a warranty,

If the bios is not showing the drives it is not good.

In the Bios there should/May be an auto auto detect hard drive section if there is use this to check for the drives.

Also people will want to Know: the brand of machine, bios version and type, mother board brand, type, and version.
drb1 (4492)
273176 2004-09-17 14:25:00 My computer is a custom built computer.

No warranty available.

The mother board is an MSI International. MS6590 Version 1.0 (KT4 Ultra)

Processor is an AMD Athlon XP 2500+

Video Card is a GEforce 5200 128 Mb.

512 Mb of ram

Two Western Digital 120 GB drives.

CD/DVD Writer.

CD Rom Drive.

3.5 Inch floppy drive

I hope I have listed all the information needed.

If i forgot something please let me know.

Thanks

Doug
dcpaq2 (6168)
273177 2004-09-17 20:52:00 Doug,

People will need/want to know your Bios version for this.

it Should/may be displayed at the top or bottom of your screen during post ,

Something like "award blabla ver bbb rev bbb 1999 award software" or some such other company.

Wish you luck.

D.
drb1 (4492)
273178 2004-09-18 07:32:00 Guys,

I found the problem. It was a crashed hard drive. Went out and bought a new hard drive and all is well now.

Thanks for all your help on this.

Its been greatly appreciated for trying to help me.

Doug
dcpaq2 (6168)
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