Forum Home
Press F1
 
Thread ID: 136630 2014-03-24 09:09:00 ASUS F551C laptop - can't exit Aptio setup screen Chris Randal (521) Press F1
Post ID Timestamp Content User
1371180 2014-03-24 09:09:00 My daughter's almost new laptop suddenly put her into this screen and whatever we do we can't get out of it.

Any ideas before I call Asus in the morning?
Chris Randal (521)
1371181 2014-03-24 10:41:00 Right click on Task Bar/select Start Task Manager/select Applications tab/right click on offending task/end task zqwerty (97)
1371182 2014-03-24 17:54:00 It isn't getting as far as Windows.... Chris Randal (521)
1371183 2014-03-24 18:06:00 From here try this (www.tomshardware.com)

Ok so I figured it out guys, it was kind of silly but here we go.

So this system is sort of a hybrid legacy and EUFI system, and there a few steps I needed to take to get it to recognize devices that aren't the original HDD

First I had to the Security Options of the BIOS and disable "Secure Boot"
After that go to the Boot section of the BIOS and
- Disable Fastboot
- Enabled CSM (Compatibility Support Module)
- This will allow the BIOS to see other bootable drives (For some reason it keep on being disable when I would restart, so that's why I couldn't see my SSD)

Sounds like it can't find the hdd to boot into windows
Speedy Gonzales (78)
1371184 2014-03-24 18:30:00 That's my feeling as well - any idea how I get it to see the hdd? Chris Randal (521)
1371185 2014-03-24 18:36:00 Do the above Speedy Gonzales (78)
1371186 2014-03-24 19:17:00 Did that - no hdd Chris Randal (521)
1371187 2014-03-24 20:48:00 I would ring ASUS NZ 0800 2787 88 Speedy Gonzales (78)
1371188 2014-03-24 22:13:00 It has to go into the service centre - could be faulty connection or bad drive. Chris Randal (521)
1