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| Thread ID: 49584 | 2004-09-24 05:55:00 | Windows loading hangs at MUP.SYS after SP2 installed | george12 (7) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 275108 | 2004-09-24 05:55:00 | After installing SP2, motherboard drives and changing some settings, Windows will not start on a new computer I have built for a customer. P4 3Ghz, 1GB RAM, 120GB hard drive, Foxconn motherboard. Windows XP Pro setup went flawlessly, and the PC started fine, but when I: - Installed motherboard drivers from Foxconn CD - Installed SP2 - Set pagefile to none - Changed computer name And now the machine won't start. When trying to load it normally, after about 10 seconds the blue bar goes jerky, and then stops and hangs. If I try Safe Mode, it freezes at System32\Drivers\Mup.sys It cannot be Ctrl+Alt+Del'd, the Reset button must be pressed to make it come back to life? What can I do? I want to give the PC to him tonight. George |
george12 (7) | ||
| 275109 | 2004-09-24 06:03:00 | Possibly the wrong video or sound card drivers Is the sound card integrated or a PCI plugin. Try another video card if you have no luck with the sound card |
45South (4769) | ||
| 275110 | 2004-09-24 06:05:00 | Forgot to say this happened to me when I accidently installed wrong drivers for a sound card. Also how long have you left it sitting at MUP.sys, as I found after about 30mins it would actually continue to boot |
45South (4769) | ||
| 275111 | 2004-09-24 06:05:00 | Sound and vid card are integrated, drivers are straight from the mobo CD. | george12 (7) | ||
| 275112 | 2004-09-24 06:05:00 | Have you tried booting with the last known good configuration? You should see this option after starting from a reset. You could also try booting from the Windows CD and choose repair option, but Im not sure how this works after SP2 has been installed. |
Terry Porritt (14) | ||
| 275113 | 2004-09-24 06:05:00 | Oh... well, it would have been about 30 mins by now, but I'll keep it on. | george12 (7) | ||
| 275114 | 2004-09-24 06:07:00 | > Have you tried booting with the last known good configuration? Yes, exactly the same result as normal boot > You could also try booting from the Windows CD and choose repair option Trying it now |
george12 (7) | ||
| 275115 | 2004-09-24 06:14:00 | Can you access the recovery console, if so I can email you a procedure to restore a hidden backup of the windows files from the command prompt. Takes a while but it does work |
45South (4769) | ||
| 275116 | 2004-09-24 06:15:00 | With the repair option it takes you to the Recovery Console command line, so unless you know what is causing the problem, ie deleting or replacing a bad file, it may not help. You could try the Advanced Startup options using F8 key and try booting with VGA mode selected, that could eliminate or otherwise a video driver problem. |
Terry Porritt (14) | ||
| 275117 | 2004-09-24 06:16:00 | Yes I can get into Recovery console. g _ dewar @ jgih dot com |
george12 (7) | ||
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