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| Thread ID: 49754 | 2004-09-29 09:56:00 | Can someone make scene of this advice? | Tribomb (5547) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 276782 | 2004-09-29 09:56:00 | Hi I e-mailed EA Tech support about a problem with the Sims 2 and they replied with this bit of advice, problem is I don't quite understand it. "Try renaming the InstallShield folder, located in C:\Program Files\Common Files\InstallShield, to InstallShieldOld. Start the installation again to reinstall the InstallShield components with the newest version." I understand changing the name. I don't understand: "Start the installation again to reinstall the InstallShield components with the newest version." Start what installation to reinstall what? The Sims 2 or something else? Thanks :) Mike |
Tribomb (5547) | ||
| 276783 | 2004-09-29 10:03:00 | If a game (or whatever) uses Installshield to install, and you don't have it installed already, the installer (of the game/program) will install InstallShield first. So renaming the InstallShield folder, then restarting the Sims2 installation should install the version of InstallShield included with Sims2, and hopefully fix your problem. Mike. |
Mike (15) | ||
| 276784 | 2004-09-29 10:25:00 | If it doesn't work post back with a bit more detail of the problem. Sometimes a simple rename of the intallshield folder does not work, instead you have to delete certain folders and files and sometimes re-register system files. Installshield problems can be a real pain in the butt. Let us know how you get on. Cheers Murray P |
Murray P (44) | ||
| 276785 | 2004-09-29 10:33:00 | Ok, I will, thanks for your help :) | Tribomb (5547) | ||
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