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Thread ID: 49922 2004-10-05 02:22:00 Windows Media Player 10 failed to install tbacon_nz (865) Press F1
Post ID Timestamp Content User
278336 2004-10-05 02:22:00 I just tried to install WMP10 and got a "failed to install" message. No help, no details, nothing (why am I surprised? X-( )

I can't find anything in the MS Knowledge Base about the issue - has anyone here got any clues?

I tried the install in both normal and safe modes - no diff.

Setup is WinXP Home with SP2


TIA

Tony Bacon
tbacon_nz (865)
278337 2004-10-05 03:10:00 something might be wrong with your install file. try getting the WMP10 install player from somewhere else. Jams (1051)
278338 2004-10-05 03:29:00 Thanks for the idea Jams, but I don't think it is as simple as that. What happened was I tried to play a video and got told WMP was improperly installed, and did I want to download it? Said Yes, got a new download, installed it and got the failure message. So I think there is something else going on.

TB
tbacon_nz (865)
278339 2004-10-22 00:46:00 bump tbacon_nz (865)
278340 2004-10-22 01:14:00 Try these two sites the first is very good for sorting out wmp problems.
wmpfaq (www.zachd.com)
wmp (support.microsoft.com)
hth
johnboy (217)
278341 2004-10-25 23:14:00 This fixed the problem for me:

It's getting narrowed down! Currently it appears that wmploc.dll in C:\Windows\System32 is the file causing hell for some users while trying to WMP 10. The solution might be rather simple, navigate to C:\Windows\ServicePackFiles\i386 and copy wmploc.dll to C:\Windows\System32. Now, run the WMP 10 installer again and see what you get.

The above from Chris Lanier's blog (msmvps.com)

Thanks to those who helped.

Tony Bacon
tbacon_nz (865)
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