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Thread ID: 49949 2004-10-05 20:45:00 XP home problem with internet rpm38nz (6241) Press F1
Post ID Timestamp Content User
278505 2004-10-05 20:45:00 I've a pc with xp home that connects to the net but will go no further in it won't pull in email or even any web pages at all, and all the settings seem ok is there a easy fix? also could it be a motherboard problem? rpm38nz (6241)
278506 2004-10-05 20:47:00 Are you using something like Norton Internet Security?? On the odd occassion the CCproxy file likes to shut itself off! That kills the surfing of sites. Spacemannz (808)
278507 2004-10-05 20:51:00 no it was having problem even before I installed zone zlarm I even shutdown zone alarm and still no joy rpm38nz (6241)
278508 2004-10-05 20:52:00 Please answer the following:-
1) Dial up or Broadband?
2) Router or Modem?
3) Firewall Version?
4) Anti Virus version?
5) ISP name?
Mzee (158)
278509 2004-10-05 21:03:00 Did you remove any spyware before the problem occured? Davesdad (923)
278510 2004-10-05 22:19:00 Could be a modem problem, I've had a couple of winmodems lately that would hook up no sweat, but go nowhere.
Uninstall Zone Alarm completely & any other security you have & try again, Zone Alarm can still cause problems even if it has been disabled
After that, if you're sure your settings are ok & the problem persists, try another modem.
45South (4769)
278511 2004-10-05 22:35:00 Try:

Start --> Run --> Type in "command" (without the ") --> OK

In the blakc/white dos box that comes up type in:

netsh int ip reset resetlog.txt

Press enter, it'll pause then go to a new line.

Reboot - see if that works, just does a quick "set all TCP/IP stuff back to bog standard"
whiskeytangofoxtrot (438)
278512 2004-10-06 03:21:00 Thanks all,made me think I restored all the spyware from adaware and uninstalled zone alarm and it went straight to avast so I could download that and still going.

Still don't know if it was the spyware or zone alarm .
rpm38nz (6241)
278513 2004-10-06 03:31:00 > Still don't know if it was the spyware or zone alarm

My $10 would be on ZoneAlarm
whiskeytangofoxtrot (438)
278514 2004-10-06 04:03:00 The removal of some spyware can damage Winsock2

This is the fix from Microsoft.
To resolve this issue, delete the corrupted registry keys, and then reinstall of the TCP/IP protocol.
Step 1: Delete the corrupted registry keys

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. In Registry Editor, locate the following keys, right-click each key, and then click Delete:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winsock

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winsock2
4. When you are prompted to confirm the deletion, click Yes.

Note Restart the computer after you delete the Winsock keys. Doing so causes the Windows XP operating system to create new shell entries for those two keys. If you do not restart the computer after you delete the Winsock keys, the next step does not work correctly.
Step 2: Install TCP/IP

1. Right-click the network connection, and then click Properties.
2. Click Install.
3. Click Protocol, and then click Add.
4. Click Have Disk.
5. Type C:\Windows\inf, and then click OK.
6. On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.
7. Restart the computer.
Davesdad (923)
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