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| Thread ID: 49996 | 2004-10-07 04:10:00 | Xtra email Password | Photog (6247) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 278828 | 2004-10-07 04:10:00 | For a while now, although already logged on to Xtra with ID and password, when I come to send or reply to an email, the computer asks me again for my password. This also happens to my wife's computer. We both use Netscape 4.8 for emails, and this behaviour didn't happen until recently. There have been no mods to either computer that I am aware of. Is this password question being experienced by anyone else, and is it an unheralded anti-spam move by Xtra? |
Photog (6247) | ||
| 278829 | 2004-10-07 04:15:00 | Hi Photog, and welcome to PressF1. With Xtra (or any ISP for that matter), when you "log in", you are simply logging into their dial-up network, or ADSL network if you're on Jetstream. That does not send the user ID and password to their email servers. When you send an email, the mail servers will need you to give it your ID and Password, before it will let you send an email. This is normal practice for all email servers. Sometimes, people "save username and password" in their email client, which means that they no longer have to type their password every time. It could be possible that somehow that has come unticked in Netscape, which is causing you to have to enter the password each time. |
somebody (208) | ||
| 278830 | 2004-10-07 07:58:00 | > Is this password question being experienced by anyone > else, and is it an unheralded anti-spam move by > Xtra? This won't have anything to do with your ISP. Perhaps your account settings have been damaged, try recreating the account on the machine from scratch. Just delete the settings in Netscape (people still use that?) and set it up again. It shouldn't be anything to major. What makes you think it would be an "anti-spam move"? I can't see how you'd draw from it - Xtra are the worst ISP for sorting out spammers on their network. |
whiskeytangofoxtrot (438) | ||
| 278831 | 2004-10-07 09:15:00 | OK, thanks for the replies, guys. I already checked for the tick in 'remember password' and it is ticked, also this problem occurred on two computers at about the same time, mine and my wife's, two separate machines. Why I thought it might be xtra changing the rules is because requiring a manual password input would tend to stop nasties from automatically mailing out. Whoa a mo'. Just had a thought - we're on Jetstream, with the password in the router, I think. I better check the router ... will post results. |
Photog (6247) | ||
| 278832 | 2004-10-07 19:50:00 | > OK, thanks for the replies, guys. I already checked > for the tick in 'remember password' and it is ticked, > also this problem occurred on two computers at about > the same time, mine and my wife's, two separate > machines. Did you change your password? Maybe it's remembering the wrong one. > Why I thought it might be xtra changing > the rules is because requiring a manual password > input would tend to stop nasties from automatically > mailing out. The authentication is for receiving mail, sending mail out is not authenticated at all - you wouldn't get prompted for a password if you were sending. Most viruses carry their own SMTP engine so wouldn't use Xtra's hardware anyway (much like me actually). > Whoa a mo'. Just had a thought - we're on Jetstream, > with the password in the router, I think. I better > check the router ... will post results. Won't have a thing to do with it. |
whiskeytangofoxtrot (438) | ||
| 278833 | 2004-10-07 21:05:00 | That is exactly when I get asked for the password - immediately after clicking 'send'. But it's only for the first 'send', subsequent sends in the same session do not ask again. | Photog (6247) | ||
| 278834 | 2004-10-07 21:29:00 | Ok.............. weird. Check you settings and make sure you're not trying to use SMTP auth. Something along the lines of: Edit --> Mail Account settings --> Outgoing server --> Untick use username and password. |
whiskeytangofoxtrot (438) | ||
| 278835 | 2004-10-08 01:28:00 | > Something along the lines of: > > Edit -- > Mail Account settings -- > Outgoing server > -- > Untick use username and password. That's almost exactly right. Same thing happened to me about a month ago just outta the blue. I have no recollection of whether it was checked before, but suddenly I had to use my password every time, until I stumbled on the fix. Anyway: Open Messenger | Edit | Mail and Newsgroup Account Settings | Outgoing Server (SMTP) | uncheck Use Name and Password |
Greg S (201) | ||
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