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| Thread ID: 136706 | 2014-04-04 19:50:00 | Pls Help me fix computer for disabled girl | mark1978 (13845) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1371917 | 2014-04-04 19:50:00 | Hi guys, am fixing a computer for an intellectual disabled girl, its a HP compac dc7800 computer. When I first played around with it it started up as normal, did a few tests etc, cccleaner, no issues, no antivirus was installed so used a free one, scanned no issues. The mother reckons the computer freeezes at times. She also said that when start up the computer makes a beeping noise red flashes and the fans inside blowing hard. This problem did not occur until this morning!! It is turned off for now until I can find out what to do next.... The beeps were either 2...or 4 Any help fixing would be appreciated so I can take this PC back to the girl.....Thank you for the posts in advance |
mark1978 (13845) | ||
| 1371918 | 2014-04-04 20:06:00 | Go to the startup tab in ccleaner. Save to text file. Do the same for uninstall. Copy and paste both here. We'll see whats installed and whats in startup | Speedy Gonzales (78) | ||
| 1371919 | 2014-04-04 20:11:00 | Hi Speedy, just refitted the ram, turned it on.... did not boot..... after a while..... it came up with 1 beep | mark1978 (13845) | ||
| 1371920 | 2014-04-04 20:14:00 | The beeps could be ram related. If there's more than 1 stick, remove the rest. Leave one in. See which slots lets it boot | Speedy Gonzales (78) | ||
| 1371921 | 2014-04-04 20:17:00 | removed 2 sticks of ram... same thing.... 1 beep.... | mark1978 (13845) | ||
| 1371922 | 2014-04-04 20:20:00 | bingo....got something here stand bye |
mark1978 (13845) | ||
| 1371923 | 2014-04-04 20:20:00 | It usually beeps once when you turn a computer on. Thats normal. But it still wont boot? | Speedy Gonzales (78) | ||
| 1371924 | 2014-04-04 20:23:00 | its trying to boot in windows xp on 1 gb of ram.... the other 2 are out... makes it total 3 gb...the cmos has reset itself for some reason.... will go and restart and have a look I will get you also the ccleaners log in a few secs |
mark1978 (13845) | ||
| 1371925 | 2014-04-04 20:28:00 | The battery in it maybe flat / dead. If it keeps resetting itself. Replace it | Speedy Gonzales (78) | ||
| 1371926 | 2014-04-04 20:29:00 | but if it would be flat.... it would not hold the information in the BIOS? | mark1978 (13845) | ||
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