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Thread ID: 50087 2004-10-10 03:08:00 AVG antivirus installation yedn (6256) Press F1
Post ID Timestamp Content User
279732 2004-10-10 03:08:00 Have downloaded zip file and installed in clean directory.
When you double click to extract files it comes up with message box asking you to click Setup to being process - so far so good.
It appears to start extracting files and then comes up with error message 'Setup caused access violation in Setup.exe at 0x00000009'

Using W XP Prof.

Any ideas on problem?

Thanks

Yed
yedn (6256)
279733 2004-10-10 05:25:00 Don't know where you downloaded it from but the version from the official grisoft site isn't a .zip file it's an .exe and double clicking the setup which will be named "avg6773fu_free.exe" if it's the latest version and will be 7.36Mb in size.
You can extract the .exe to a folder if you wish but it's probably better to just double click the original downloaded fileto start setup.
Check the file size to ensure you have a full download
If it still doesn't complete setup uninstall any previous versions, reboot & try again.
If still no joy, download again just to make sure the one you have now isn't corrupt.
45South (4769)
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