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| Thread ID: 50427 | 2004-10-20 08:05:00 | Win2k STOP: c000026c Unknown Hard Error | michael y (1623) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 282935 | 2004-10-20 08:05:00 | Hi, I tried to help my friend install drivers for his Sony digital camera (DSC-W1). When I went into installing the picture package, it prompted me to install Directx 9.0, so I accepted. Halfway through the install process of Directx, an error message popped up (I don't know what it said, since it was in Korean), after which the computer restarted. Now the computer will not boot into Windows, instead a blue screen is displayed after the boot screen of Windows containing the error message: STOP: c000026c Unknown Hard Error If this is the first time you've seen this stop error screen, restart your computer, if this screen... (there's more but I thought it might be irrelevant, if needed please ask) I had a look in the Microsoft site support.microsoft.com and it said to use the Emergency Repair Disc. However, my friend has a upgrade disc for Windows 2000. You need to first install Windows 98 then upgrade to Windows 2000. I was wondering whether I should follow the same procedure or not. If not then could someone please help me? Can I do a repair of Windows using the Windows cd or do I have to create a Emergency Repair Disc to fix this? Also please note, I have very little knowledge with ms-dos. Running Windows 2000 Professional Thx alot Michael Y |
michael y (1623) | ||
| 282936 | 2004-10-20 10:27:00 | Will it start in f8 safe mode. See Faq for safe mode. If yes post again there are options If not: If the upgrade will boot and allow a repair from EXISTING repairdisk 2 k. you may save it . if you do a repair auto from the C/D you will lose some drivers there could be other issues with installed programs. How much inportant data is on the disk? It may be advisable to get the machine booted with other O/S, dos or a C/D boot Linux and back up data before you start. If you get no sence out of f8 safe mode, and you are not confident it may be better to send it to a good local shop. especially if any of the data is important. D. |
drb1 (4492) | ||
| 282937 | 2004-10-21 06:00:00 | > Will it start in f8 safe mode. Nope tried that already, same error message displayed > How much inportant data is on the disk? > It may be advisable to get the machine booted with > other O/S, dos or a C/D boot Linux and back up data > before you start. As far as I'm aware, only the photos and videos are important. I was thinking of using a boot floppy to boot into ms-dos and then via ms-dos I'll move all the C: files to D: Is there any quicker option other than repair? Will a repair fix the problems or will I have to do fresh install? |
michael y (1623) | ||
| 282938 | 2004-10-21 06:33:00 | Save your files then try a repair, you've nothing to lose. Cheers Murray P |
Murray P (44) | ||
| 282939 | 2004-10-21 06:41:00 | If you do not have repair disk, no probably not. If you can move all nessecary files to d with dos and then back everything up in case. You can do a repair and see if there are to many driver problems or not (Because this is an upgrade) check driver guide dot com and see it the driver backup tool works from dos. This may step around the need to do a full install. I think the new logon name is driver2 and P/W is all D. |
drb1 (4492) | ||
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