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Thread ID: 50458 2004-10-21 04:32:00 How to choose ISP , need your suggestions to decide:) scottiedave (4861) Press F1
Post ID Timestamp Content User
283196 2004-10-21 04:32:00 Hi , I am currently using the 256k flatrate with Paradise , seems Paradise is charging higher than any others for the same "quality of service" , so therefore I sent a email to their customer service in regarding whether they will have new pricing plan launched soon , but unluckly , they are not interested in my question , already more than a week now , no replies at all , so I decided I will change to another ISP at new billing period . Can anyone suggest me a good ISP please?Cheers! scottiedave (4861)
283197 2004-10-21 04:33:00 Orcon. metla (154)
283198 2004-10-21 06:15:00 just a bit off your topic...... but what is this new IHUG dail up plan im hearing?? $19.95 a month unlimited, is this a good deal??? Prescott (11)
283199 2004-10-21 06:41:00 i sent an email to orcon a few days ago to ask about changing over from ihug to them (for the new 2mb/192k plans) but still no reply, is this normal? lagbort (5041)
283200 2004-10-21 06:50:00 You realise that theres a $150 charge if you change Bitstream ISP's? Pete O'Neil (250)
283201 2004-10-21 07:05:00 > You realise that theres a $150 charge if you change Bitstream ISP's?

You realise that's an incredibly unjust fee that Telecom charges, and there is absolutely no reason at all to charge it.
agent (30)
283202 2004-10-21 07:10:00 im not changing bitstream isps im not actually on bitstream at the moment just plain old 256k jetsurf, ihug arent going to offer any of the new speed plans and as far as i know havnt actually changed to bitstream yet lagbort (5041)
283203 2004-10-21 07:22:00 Like metla and many others surely, I would recommend Orcon. They have provided a great service to not only their clients/customers, but also free email and webspace, etc. to the community as a whole

However, saying that, I have been much disappointed with their service. Their email server is slow, sometimes unable to establish connection. Their response is rather slow, as lagbort has experienced. All in all, I believe they are at a stage now that unless they increase their capital and staff, etc. they won't be favoured. This is a shame really, as they have been really successful thus far.

Lets hope the team can source additional capital somehow. A good ISP will need to be able to provide service when requried.

[I know I will probably be shot by many for saying this.. but] I would recommend Xtra right this moment. Yes, they are related with Telecom in a way, but I don't care as long as I'm getting good service. From my experiences they have a great support team, available to help 24/7 (really helpful when my connection goes down past midnight when I'm rushing homework). They have also credited my account with monetary value, not only to fix up mistakes, but also to compensate for my 'psychological damage' as some may say :p Because of this [note, I have no personal relation with them in anyway] I am still with them -I didn't even ask for it, they offered it to me! :D

After hours support always gets my money...
~~~~~ s y ~~~~~ (2054)
283204 2004-10-21 08:05:00 I'll be picky and say that you shouldn't be doing projects last minute past midnight, but aside from that - Orcon offer a better deal than Xtra's "Flat Rate" Jetstream plan for $20 less; I don't see anything wrong with that.

Right now I'm quite pissed off at Xtra as a brand spanking new customer. Having had Jetstream enabled yesterday, but not being able to connect, it eventuated today that Xtra had set our account password different to the one they sent us. I wasn't very impressed.
agent (30)
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