Forum Home
Press F1
 
Thread ID: 136782 2014-04-14 12:12:00 Outlook 2010 not shutting down properly bk T (215) Press F1
Post ID Timestamp Content User
1372727 2014-04-14 12:12:00 My Outlook 2010 does not shut down properly, it looks as if it is closed (outlook window closes); when I try to shut down my computer, it says that my Outlook is not closed, options to shut down anyway, or cancel to close Outlook (something to that effect). When I click cancel, Win8.1 returns to the desktop screen, but Outlook seems to be already closed, and when I click to open, it won't open! I used to have this problem once of twice before but after I updated to Windows 8.1 Update 1, it happens much more frequently. I got this 2 times just today alone.

Start Outlook does not help.

Any solution to this?

OS: Windows 8.1 with latest updates.
bk T (215)
1372728 2014-04-14 12:39:00 Might be an addon that OL has loaded. Disable each one. See which one is causing it not to close properly Speedy Gonzales (78)
1372729 2014-04-14 21:03:00 How do I know which add-in is causing problem? bk T (215)
1372730 2014-04-14 21:14:00 Like I said disable each one and see which one is causing the prob Speedy Gonzales (78)
1372731 2014-04-14 21:22:00 Problem is, it does not happen every time, it's intermittent.

Here is the snapshot of the add-ins: 5677

Do I need the MS VBA add-in?
bk T (215)
1372732 2014-04-14 21:40:00 Have a read of this (www.slipstick.com)

Nothing is trying to send is it?? Something maybe stuck in outbox? What about an AV scanner. Is anything installed that scans emails??
Speedy Gonzales (78)
1372733 2014-04-14 22:27:00 How do I know which add-in is causing problem?

Disable ALL the comm addins, see if that fixes it then re-eanable them 1 by 1
Chances are you dont need any of those addins anyway

From memory, itunes addin used to sometimes do this, a few years back.
1101 (13337)
1372734 2014-04-14 22:41:00 Just disabled all those com addins;

Will see how it goes.

Thanks.
bk T (215)
1372735 2014-04-15 22:39:00 OL is shutting down nicely as it should now - so far so good.

Thank You folks.
bk T (215)
1372736 2014-04-16 01:31:00 Now start enabling the addins and see which one is causing the problem.. paulw (1826)
1 2