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Thread ID: 50584	2004-10-25 14:11:00	Woosh is evil	Will Hunt (3655)	Press F1

Post ID	Timestamp	Content	User
284617	2004-10-26 07:41:00	They advertise $55 a month for unlimited broadband internet at 250k speed. If it isn't really unlimited but only a 15Gb limit, then they should say that and stop using the term unlimited. It's false advertising, plain and simple. You can't use 'unlimited' and 'reasonable use' in the same sentence, that's just contradictory and lying to your customers. Which is it really? Is it unlimited? Or is it 15Gb? Godfather and Graham L, I don't care much for people who think this is good business practice. Go work for Woosh's marketing department or something. Now onto the actual speed of the network. I don't know how many of you here have actually used Woosh but it's equivalent to dialup speed. The only thing that does work at 250k is when you are downloading files. It certainly does not work at this speed for browsing websites, uploading to your personal website (FTP), playing any games, watching streaming media etc. Because of the high latency this means your web browsing is slower than a dialup connection. Lets say you are visiting a site, you send a request off to the website for the data, this takes 500ms+ on average. Now if the website has images/data hosted on a different server (to balance the load perhaps), then you are now sending maybe 5+ requests at 500ms to each of these servers. Double that delay for the page to actually start getting to you, so you end up waiting 5-10secs before the website even begins to load. To make it even worse, because it's using half the connection speed to get all these other images/data which are hosted elsewhere, the actual page only downloads at about 10kB/s average not 32kB/s. Don't get me started on FTP, you can not upload a file basically. Well you can after the FTP program has made 7 retries and constantly gets cut off (this is on a pathetically sized file like 25kB). Gaming, streaming media and any latency sensitive applications are a no go, you get cut off. Try playing some 128k streaming music which a real 250k connection would definitely handle, but Woosh will buffer the music, play for 10secs, cut out, buffer the music for 20secs, play for 10secs, cut out again etc. This is not broadband. To sum up, the only thing that works on Woosh at the rated 250k speed is downloading files. It's that simple. Now they want to put a 15Gb limit on the amount you can download, then throttle you down to 64k, which in Woosh terms would equate to a 9600 baud modem. This is not unlimited broadband internet and not worth what I paid for the equipment to use Woosh. I paid $200 for the modem, $55 for the booster antenna, $30 for the cables and $230 for the router). $515 for capped dialup. Scam of the year.	Milso (6172)
284618	2004-10-26 07:57:00	Woosh provide what is called "unlimited broadband internet" until November with the terms and conditions stating that this is providing you use it reasonably. After the plans have changed, Woosh would be dumb to keep calling it "unlimited". They won't do that, they would probably call it the Woosh 15GB Plan or some other "fancy" name. Plus I use approximately 15GB per month, andf I sometimes think I use it too much. My friends are calling me a nerd because of the amount of time Im online. You guys need to stop downloading those things you don't need. Use your broadband wisely. Woosh is good. Mister Harbies	mister harbies (5607)
284619	2004-10-26 10:04:00	Well, I was on Woosh for 11 months, and enjoyed it hugely - I pretty much used up the unlimited TIME, and occasionaly got up to around 10GB. The speed was a bit higher than advertised quite frequently, and occasionaly lower. Now, due to moving to an area that is not yet covered, I am a Telecom customer. It is stated as being unlimited dial-up. Hah - unlimited delay - I will be back on Woosh like a shot as soon as it becomes available here, and glad to be off this overpriced, underperforming pig of a "service" that the largest ISP provides. (If I was trying to catch all the Windows updates, I would be lucky to have enough hours in the day.) Mind you, that's only MHO :D R2	R2x1 (4628)
284620	2004-10-26 23:49:00	> > My only other option is DSL, and that would cost > me > > at least $40 more per month > > Posted by: stu120404 > Not any more Thanks to UBS = Unbundled Bitstream > service which means bye bye Telecom fees (Do a > search for Press F1 for UBS etc.. for more info.) Man i get sick of people telling me this... It costs $40 to have a telephone line from Telecom. DSL requires a land line, hence $40 extra, total of $100 > > posted by Big John > The other option is if you dont like the service then stop using it. Very > simple. I'll have to use the service, until i can afford to get DSL. However, as a customer, there is nothing wrong with writing a letter of complaint. Also, there is the 'small' matter of the $250 I've invested in buying their modem. > > Posted by: POTUS > It needs to be said: 20gb per month is not moderate any more that > 1000 texts per month is moderate, Perhaps you should be paying > business rates for such high volume? 20gb IS extremely moderate. I know people on dial up that download more then that. Most of my friends on smilier speed plans download about 50gb (at least) a month. > > Posted by: DangerousDave > Don't use the word 'screwed' either, it decreases the validity of your > argument 100% 'Screwed" Described exactly my point, and was more polite then the word i wanted to use. :P > Did someone at Woosh actually say this? By the way you say 'indicated' > it implies so. No, by saying 'Indicated', i meant that i received a psychic vision from Woosh wile i was doped up on grass..... I rang up Woosh and asked then about the reasonable use plan. They put me through to a supervisor. They said that it would be enforced against heavy users, or 40-60gb per month, and when i said i did about 20gb, they said it probably wouldn't be a worry. > > Sincerely, Your betrayed (possibly soon to be ex) customer > Be nice to people and they'll be nice back. You rub their backs up the > wrong way and their not going to help. I was being nice. I could have lost my temper (which would solve nothing) but instead wrote a letter voicing my complains in a polite manner. That comment isn't not being 'nice' but mealy giving evidence to my dissatisfaction. > > POTUS > One day a greedy guts comes in and eats 10 or 20 times the normal > amount so the owner withdraws the offer. What happened there? One > hog ruins it for everbody else. While i resent being called a hog, i would like to point out, that 20gb is only 1.5 times the cap. I certainly agree that someone who uses 10x or 20x the normal usage DEFIANTLY needs speaking too. > > Posted by: godfather > If we were in the US or Europe, the costs would be much less, as most > data would be local and there are many more that can give diversity of > usage and share the costs. Hence, as suggested in my letter, I've suggested that Woosh give unlimited local traffic, as other ISP's do. > > Posted by Metla > Now onto the actual speed of the network. I don't know how many of > you here have actually used Woosh but it's equivalent to dialup speed. > The only thing that does work at 250k is when you are downloading > files. It certainly does not work at this speed for browsing websites, > uploading to your personal website (FTP), playing any games, watching > streaming media etc This is exactly my point. I put up with Woosh for the downloads, but the low speed of browsing and impossibility of FTP uploads for my site, make me extremely annoyed that they're capping the one part of their network that works as stated. Bravo Metla *claps > > Posted by: POTUS > I would say that most people wouldn't consider 20gb per month > reasonable. Personally I can't think of any reason what a home user > could legally want to download that much. How about ANYONE that wants to use the full capacity of the internet ? How about downloading freeware, game patches, mods, maps, free games ? How about downloading Presidential debates, News reports and promotional videos ? I could give you a list of 20gb's worth of stuff i could download legally. I'm not up in arms about downloading 100gb, i just am upset that i can't Even download 20gb (with about 15gb of that being local) without getting unfairly penalized. I'm upset that I've spent $250 of network gear for Woosh, to be delivered poor service. My download speed isn't even that fast ! I'm luckily to get 10kbp\s, i fall over in surprise if i get 20kbp\s (i can count the times that has happened one one hand) Browsing the internet is about slightly faster then dial up. I have to wait about 2-5secs or so for every page to load. Compared to what true 256kb\s should be like, this is extremely slow. I can't update my website or forums, because FTP keeps cutting out. I can't transfer 20mb via FTP without having to sit there and nurse it for 5hours. This is just adding insult to injury.	Will Hunt (3655)
284621	2004-10-26 23:55:00	is bollux is going to upset you, then i suggest you go somewhere you won't be offended... www.bbc.co.uk	Will Hunt (3655)
284622	2004-10-27 00:48:00	If you're going to act in such a puerile way I suggest you go back to teletubbies until mummy says you can use the computer again. I have a moral right to object to bad language	POTUS (5276)
284623	2004-10-27 01:04:00	> > I can't update my website or forums, because FTP > keeps cutting out . I can't transfer 20mb via FTP > without having to sit there and nurse it for 5hours . > > This is just adding insult to injury . > What are you "really up" to? You are spouting garbage? If its taking that long to download 20mb, its your setup . I downd load hundreds of MB in that time on the 1 GB plan . The limits of the "unlimited" where perfectly clear to me at signup and they are not in fine print . Every supplier has the "limited" unlimited plan you are just being selective The Woosh promo/plan is not as bad as the Telescam deal because it has mobility, among other things . You want a mass downloading gaming service GO PAY FOR IT . You have Brought a middell of the road Broadband service for a middel of the road price . TeleScam have some good "looking" deals at the moment to soak up customers before the competition can get in . This is an old worn out Telescam tactic, if customers fall for it more fool Them . D .	drb1 (4492)
284624	2004-10-27 01:14:00	Telecom don't have a single good looking plan.....	metla (154)
284625	2004-10-27 01:46:00	Metla, They look/sound good, to the innocent unknowing Telescam "Victim to be". D.	drb1 (4492)
284626	2004-10-27 02:35:00	My Woosh connection is so unreliable with constant disconnections and slow speeds (ranging from dial up - 200k) I couldn't download 20 gig in a month if I tried. Perhaps this is part of their master plan ? :-)	Marlboro (4607)
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