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| Thread ID: 50605 | 2004-10-26 04:39:00 | Xtra's new "FLAT RATE" plans | bk T (215) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 284826 | 2004-10-26 09:40:00 | Maybe its just that pple expect flat rate to be a capped price, which it is but the quality level of the service/product should be maintained, which its not. I guess, pple have been brought up on the understanding if we went to a buffet restaurant, we pay a fixed capped price, but we can eat as much as we want the quality does not change. But in this case internet has reduced significantly. Pple would capped is the same thing as dialup internet .. that with most most ISPs, u pay a fixed price, u get a 56k connection and it will be this maintained. It is my opinion, companies assume pple will think they are fixed rate in price and quality. And they take advantage of that ruthlessly. To be honest that was my opinion. I just got their cardboard flyer in the mail just an hour ago from my mailbox (just watched Pearl Harbour on TV :) ). Yeah .. that was my assumption, I thought it WAS caped in price and the connection remained at 128 or 256k depending what product i bought .. |
nomad (3693) | ||
| 284827 | 2004-10-26 09:51:00 | bk T, please note that: Flat Rate describes the price, not the speed. This point has been made ad nauseum above. The rate is flat, unchanging due to data or time. Its been described like that since the days of dial-up, before ADSL even came along. Flate Rate is not the description of speed. Never has been. Ever I have had a Flate Rate account since it was first available on dial-up, where no speed was guaranteed (on my fast 14.4 modem). It's not a misleading description, but you seem to apply the name to the speed and not to the price plan. Again. Flat Rate describes the price, not the speed. From the meaning in Wikipedia: "A flat rate (sometimes "linear rate") refers to a pricing structure that charges a single fixed fee for a service, regardless of usage. For Internet service providers, flat rate is access to the Internet all hour and days of the year (linear rate) and for all the customers of the telco operator (universal) at a fixed and cheap tariff. Flat rate is common in all the broadband access to the Internet. " Happy now? |
godfather (25) | ||
| 284828 | 2004-10-26 09:59:00 | The bottom line is that broadband in NZ is either crap, non-existent, or ridiculously expensive. Whats the use in having a fast speed if you can only use it for a few hours a month? Suggestions such as "go and live somewhere else then" aren't particularly helpful. If no-one ever complained, there would never be a push or incentive for these muppets called Telecom (and the government) to give us some decent broadband. The best thing to do if you're really not happy with it is to not buy it and live without it, or seek an alternative (other than Telecom). Only if everyone did this would Telecom take notice and change their plans to suit. And if you can't live without it and there is no alternative, then the only resort is to grumble like everyone else...which is basically the position most of us are in! |
barmypom (6048) | ||
| 284829 | 2004-10-26 10:14:00 | > Flat Rate describes the price, not the speed. > This point has been made ad nauseum above. > The rate is flat, unchanging due to data or time. Yes, flat price but not flat value like the old dialup which is where people have got confused. Flat rate dialup was all you could eat (chewing slowly) for the same price which = consistent value. Limiting the connection does not give the equivalent value, obviously, so, anyone migrating from a flat rate dialup may be forgiven for thinking that the "broadband" plan is the same. Until they read the blurb again then get in to the fine print to reinforce it. I believe it is a subtle bending of the "known" dialup value that will inevitably catch people out. A good proportion of people will not look that closely or understand, they'll want to believe they are getting a better deal than they are whether the plan is a reasonable one or not from the start is almost irrelevant. Cheers Murray P |
Murray P (44) | ||
| 284830 | 2004-10-26 10:21:00 | Thanks, gf for all the explanations about the term 'FLAT-RATE'. You are probably right in defining it - it's the 'price' and not the 'speed'. But, assuming you are buying a product or service called 'broadband' at a fixed sum $, after bringing the product/service home, opened it and to your disappointment, you found that you are only getting half of the expected product/service called 'broadband' and the other half is known as 'dial-up'! Can you be happy? Remember, you paid for the product/service called 'broadband' and not 'dial-up'. Of course, if you consider 64k as broadband, then our discussion ends here. Cheers and be happy. |
bk T (215) | ||
| 284831 | 2004-10-26 11:48:00 | What I can't understand is why xtra has made upload speeds so crap. 196 isn't exactly great is it. And what ever happened to the free national traffic?? It only cost like ... what .. 0.00001c per mb of data for national. I would be happy with 2mbit/196kb and free national, that is a true deal but ... I still feel like I'm being cheated. | JamesStewart (874) | ||
| 284832 | 2004-10-26 18:17:00 | Thing to do is NOT to buy it. If no-one bought it then perhaps they would offer something better. Seems to be alot of ppl out there who actually think it's a good deal. |
barmypom (6048) | ||
| 284833 | 2004-10-26 19:37:00 | i think they way they are advertising it is a bit wrong and is probably catching a few unawares people and annoying others. Not much you can do about it unfortunately but im am not happy about the whoosh plans which advertise unlimited (but we do have a limit we are just not telling about it). That to me is false advertising and im suprised not more have been done about it. Also good to see in there new ads they encourage people to download music lol. | Budda (2736) | ||
| 284834 | 2004-10-26 20:17:00 | Its all very simple. If you dont like the terms then simply don't buy it. No one is forcing you too. You can go to someone else and use them or wait heres an idea. Why dont you start your own "BROADBAND" with mega high speeds and all you can eat for harldy any cost that is available to anyone in New Zealand. I bet you would get a lot of customers. |
Big John (551) | ||
| 284835 | 2004-10-26 20:38:00 | Whats with the smart ass posts here, you guys are getting inoying. | JamesStewart (874) | ||
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