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Thread ID: 50718 2004-10-30 01:23:00 Problem with modem connecting then not connecting next time lisamarieo1 (301) Press F1
Post ID Timestamp Content User
286152 2004-10-30 01:23:00 I am having a problem with my modem, on fresh bootup i can connect not a problem, but when i disconnect then go back on later its still trying to tell me im still connected, i right click my connection and it has the disconnect faded out and there is no connect there. but if i log out its the same if i reboot i can connect again any help would be appreciated. also having a small prob with internet explorer im happily doing whatever and all of a sudden it will close, no warnings or anything. pleaseeeeee help its driving me nuts lol. lisamarieo1 (301)
286153 2004-10-30 01:30:00 Have you got "Call Waiting". ? This can cause some such problems. Graham L (2)
286154 2004-10-30 01:39:00 heya, nope no call waiting. lisamarieo1 (301)
286155 2004-10-30 01:45:00 Next questions.....

What Windows are you using?

What make/model modem is it?
(Right-click "My Computer" and choose "properties" , then hardware device manager. Click on the + next modem.)
Pheonix (280)
286156 2004-10-30 01:52:00 ok im using windows xp, the modem is a conexant HSF V90 56k PCI Modem. lisamarieo1 (301)
286157 2004-10-30 03:40:00 Maybe this thread might have an influence on the problem
pressf1.pcworld.co.nz
45South (4769)
286158 2004-10-30 03:53:00 cant see how that would have anything to do with it, two different problems, nortons firewall is only going when connected to the internet how would it stop the modem connecting? lisamarieo1 (301)
286159 2004-10-30 22:33:00 Because Nortons products integrate themselves that heavily into the Os nothing would surprise me.
I don't know if your connection problems started when you installed or changed a setting in Nortons but my money says it's likely to have something to do with it.
Only way to find out is to completely remove Nortons (everything) if the problem still persists then at least it can be discounted.
Trouble is, even a complete uninstall of Nortons it will leave behind hundreds of files & settings that could still affect some OS settings.
You need to be reasonably experienced to get rid of the lot, ie. hidden files, reg entries etc
Have you tried a system restore to before Nortons installation?
If all works well, then dump all sys restore points create a new one then reinstall Nortons
A couple of hours reading all the help files that come with the product won't do any harm either to gain an understanding of how it actually works.
45South (4769)
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