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Thread ID: 50833 2004-11-03 04:20:00 HELP! clearnet is stealing $3054 from me! bjf4 (6351) Press F1
Post ID Timestamp Content User
287409 2004-11-03 06:26:00 I doubt that diallers are involved otherwise the bill would be from Clear/Telecom as international toll calls.

Hard one to prove as I am sure that they must hear that story all the time (not saying your friend is lying) but the onus now lies in your court to prove that the usage was not by her. Even if it was proven that someone had used the computer fraudently then it is still her responsibility.

Agree with the try higher up approach. Maybe someone with some clout could get the usage investigated again with detail which could help find out why it got so high.

Question? If it was Direct Debit, why didnt she cancel the DD when the bill arrived? That way Clear would have more reason to investigate if she STILL owed the money. I can imagine now that the money is in their bank they might not try too hard.

good luck
sam m
sam m (517)
287410 2004-11-03 06:32:00 george12 is correct a dialler only works with modems not adsl.........however others have suggested that it could be a number of other reasons and this could be tru..........traffic logs will help drcspy (146)
287411 2004-11-03 06:57:00 Your absolutely right George :8} a waste of hot air. I wonder when the first VOIP rogue connection will turn up :D

I would think you would be entitled to look at the logs, good suggestion.

Cheers Murray P
Murray P (44)
287412 2004-11-03 07:13:00 If she has a file sharing program installed people may be uploading off her machine which also counts towards traffic used. It's not only downloads! jferg (3232)
287413 2004-11-03 07:20:00 yeh lol seen that one catch someone out before $2700 drcspy (146)
287414 2004-11-03 10:40:00 She probably has a file sharing program such as Kazaa or WinMX. Baldy (26)
287415 2004-11-03 21:56:00 If she is still using the ADSL connection then change the password NOW if you haven't already done so. If the user name and password has been revealed then anyone with a ADSL connection can use it, not just from her computer.
As Others have said you have to check for Virus, adware etc to discount those options.
Check the usage online to see when this usage took place and still check for ongoing usage. This may give you an idea of a source.
Berryb (654)
287416 2004-11-03 21:58:00 > If she is still using the ADSL connection then change
> the password NOW if you haven't already done so. If
> the user name and password has been revealed then
> anyone with a ADSL connection can use it, not just
> from her computer.

Umm as far as every ADSL connection I have dealt with is concerned the data transferred is tracked to the phone account, not the username and password.
whtafo (156)
287417 2004-11-03 23:17:00 > > If she is still using the ADSL connection then
> change
> > the password NOW if you haven't already done so .
> If
> > the user name and password has been revealed then
> > anyone with a ADSL connection can use it, not just
> > from her computer .
>
> Umm as far as every ADSL connection I have dealt with
> is concerned the data transferred is tracked to the
> phone account, not the username and password .
>


So, someone would need to set up something like a VPN?

Cheers Murray P
Murray P (44)
287418 2004-11-03 23:24:00 > So, someone would need to set up something like a
> VPN?
>

Yup, it's been done before - routers with web interfaces open to the world with default usernames and passwords .

Though it's kinda defeatist in terms of stealing bandwidth as you've still gotta pipe it out thru your own connection .
whtafo (156)
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