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Thread ID: 50952 2004-11-07 03:34:00 Upgrade Ad-aware then IE6 not working basil (2970) Press F1
Post ID Timestamp Content User
288905 2004-11-07 03:34:00 Following advice seen on Press F1 this morning, I downloaded Ad-aware SE v.1.5 and installed it over my old Ad-aware 6.

Then when I try access the internet, IE6 won't work. Get the 'page not available' message. I had to use a restore point in Win XP to get connected again - but then Ad-aware SE isn't there and I'm back with Ad-aware 6. Have tried twice with same outcome.

Would appreciate ideas & comments.

Thanks

Baz
basil (2970)
288906 2004-11-07 03:53:00 When you tried the second and third installation did you use the same download or a fresh one.
Clutching at straws a bit here, but maybe the download is corrupt.
gerrypics (323)
288907 2004-11-07 03:59:00 Good thought - but I got a new download each time for that very thought. Got it from Cnet. basil (2970)
288908 2004-11-07 04:35:00 Hi Basil,
Don't know if this will help but -
Go to AdAware configuration window, then default settings.

Make sure default homepage = IE6's home page
and default search page = www.microsoft.com

or click on "Read current settings from System", which will load the 2 correct entries above anyway.

I had to play round with this at one stage, but can't remember what the problem was.

Marg.
pulling hair out (4493)
288909 2004-11-07 04:36:00 when I say IE6's homepage, I mean the homepage you normally use.

Marg
pulling hair out (4493)
288910 2004-11-12 19:45:00 Thanks Marg. I did all that and still have the same problem - after Ad-Aware SE installed, can't connect to internet. I had to use System Restore to get back (and then Ad-Aw SE is gone).

Would really appreciate more ideas.

Thanks

Baz
basil (2970)
288911 2004-11-12 20:20:00 Do you have Norton Internet security installed Basil??

As this will stop you from going to sites (ccproxy.exe), which is a part of NIS can stop. And will stop u from using the browser/ surfing the net.
Spacemannz (808)
288912 2004-11-12 20:23:00 Maybe you'd be better off uninstalling yr old version as much as possible, like using the uninstaller and manually removing other entries and I would also run a Registry cleaner of some sort and try a brand new fresh bright juicy download.HTH mark c (247)
288913 2004-11-12 20:25:00 This is taken from the help files:
Ad-Aware SE may not function correctly if old versions are not removed prior to installing a new version or an upgrade. To ensure proper installation and operation of Ad-Aware SE please make sure "Yes, uninstall previous version of Ad-Aware. (Recommended)" is selected and click "Next" to continue

I'm not sure if you did this but it may be better to uninstall the old version before attempting to run the new installer.
Hopefully this helps:)
4bes (2848)
288914 2004-11-12 21:40:00 Thanks to all. I have taken the advice about fully uninstalling old version, done a Reg Clean, re-installed from fresh download, etc - and now all seems OK!

Cheers

Baz
basil (2970)
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